Rimini Street, Inc

Marketing Operations Manager

US-IL-Chicago | US-CA-Pleasanton
Job ID

Job Description

Rimini Street, Inc., the world’s leading independent provider of support for enterprise application software, seeks a Marketing Operations Manager resident in our Las Vegas Headquarters office location or Chicago.


Our company is currently privately held with plans to become a public company. Rimini Street views all of our employees as partners, and is committed to providing an exciting, participatory and team oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work hard, play hard corporate environment.


Position Summary


We are seeking an aggressive, smart candidate to lead our world-class Marketing Database team.


Essential Duties and Responsibilities

  • Lead marketing database strategy, including contact and account acquisition, data hygiene, and analysis on data quality and database health (SalesForce)
  • Segment and leverage the marketing database for efficient and effective campaign targeting
  • Collaborate and strategize with Rimini Street’s Demand Generation & Event team to maximize efficiency and ROI on campaigns and events
  • Build strategic partnership with Rimini Street’s Sales Development, Campaign and Event team to optimize processes and increase overall lead volume
  • Evaluate and implement third party solutions to increase accessibility and usability of data
  • Lead, grow and train Rimini Street’s world class Data Management Team
  • Improve data quality results by determining system improvements; identifying trends; evaluating, and re-designing work processes; implementing changes
  • Perform ad hoc analyses and data investigation/discovery to identify and/or explain business and marketing trends or anomalies
  • Identify areas to improve the efficiency and effectiveness of our CRM tool and data sources
  • Works to create a culture of continuous improvement


Additional Duties and Responsibilities

  • Other job related duties and responsibilities that may be assigned from time to time



Minimal Qualifications



  • Las Vegas, NV


  • BS/BA degree or equivalent experience


  • Strong expertise in building out an existing Marketing database
  • Minimum of 5 years managing experience
  • Extensive experience with SalesForce.com in combination with Marketo (or other marketing automation system)
  • The ability to form and communicate a strong point of view on a data approach based on usability and data integrity
  • Strong relationship or experience with selecting third party vendors to support data integrity initiatives
  • Demonstrated ability to meet deadlines, complete important time sensitive tasks, adapt quickly to last minute changes and manage multiple projects simultaneously
  • Ability to define, document and manage processes and systems
  • Extreme attention to detail
  • Excellent interpersonal, presentation and communication skills



Company Description

Rimini Street is the leading independent provider of enterprise software support services. The company is redefining enterprise support services with an innovative, award-winning program that enables Oracle and SAP licensees to save up to 90 percent on total support costs over a decade, including saving 50 percent on their annual support fees. Clients can remain on their current software release without any required upgrades or migrations for at least 10 years. Hundreds of clients, including global, Fortune 500, midmarket, and public sector organizations from virtually all industries have selected Rimini Street as their trusted, independent support provider.


Be Treated Like the Best 

Rimini Street hires only the best -- and provides the compensation, bonus and benefit programs appropriate for proven top-performing professionals. We want our employees to have an opportunity to share in the financial success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience.

  • Excellent compensation, bonus and benefits packages.
  • No bureaucracy, thousand-page rule books or politics — just everyone working together to build a great company through service excellence and client Success.
  • Work hard, play hard environment -- Rimini Street is a group of hard-working professionals who are passionate about achieving success, but we also enjoy opportunities to meet up at fun company events. Laughter and smiles welcome here!
  • Professional growth encouraged!  All Rimini Street professionals are encouraged to grow and learn new skills.

 Industry Recognition

  • Winner, Bay Area News Group "Top Workplaces" Awarded in 2010, 2013 and 2014.
  • Named to CIO UK’s “20 Companies to Watch in 2012” annual hotlist of tech companies.
  • Winner, Stevie Award for Customer Service Team of the Year, 2012.
  • Winner, 2012 Red Herring Top 100 Americas award.
  • Ranked #1 as Top Small Business in the West, 2012.
  • Winner, Gartner Cool Company Award, 2012. 

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com


Rimini Street is committed to creating a diverse environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability and protected veterans status or any other characteristic protected by law.




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