Rimini Street, Inc

Sales Development Representative

BR-SP-São Paulo
Job ID

Job Description

Rimini Street, Inc., the world’s leading independent provider of support for enterprise application software, seeks a Sales Development Representative resident in our São Paulo, Brazil office. Thiis is not a remote role.


Our company is currently privately held with plans to become a public company.  Rimini Street views all of our employees as partners, and is committed to providing an exciting, participatory and team oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work hard, play hard corporate environment. 



Position Summary


The primary role of the Sales Development Representative is to provide support to Sales Account Executives through outbound qualification of leads.  This position places outbound calls to companies to introduce Rimini Street support services for enterprise software.  Inbound calls and emails from customers and prospects will also occur.  This is a quota bearing position of qualified leads delivered and conversion of those qualified leads into closed business.


Essential Duties & Responsibilities

  • Place outbound calls to qualify Rimini Street services through marketing campaign follow-up and cold calling
  • Cultivate existing install base customers
  • Set appointments with prospects
  • Handle all inbound inquiries and qualify
  • Articulate the Rimini Street value proposition and negotiate initial objections as a part of scheduling appointments
  • Conduct pre and post-event telephone calls
  • Achieve quota of number of highly qualified leads per month and then conversion to an opportunity
  • Develop and maintain vertical/geographical territory, daily plans to maximize and leverage phone time, including pre-call planning, adhering to territory hours and metrics
  • Proper usage of Salesforce.com and other ancillary tools
  • Ability to support multiple constituencies and work independently
  • Ability to call at all levels within an organization and determine decision maker
  • Remain current on information regarding Rimini Street services for enterprise software


Additional Duties & Responsibilities

  • Proven track record at achieving measurable goals (number of appointments, lead quality, etc.)
  • Experience in generating executive level leads for Enterprise Company
  • Ability to work independently and effectively in dynamic environment
  • Ability to speak articulately and credibly
  • Experience in inside sales
  • Knowledge and experience working with a salesforce.com, Discover.org, One Source, InsideView and LinkedIn
  • Self-directed and team oriented work habits
  • Excellent time management skills
  • Positive and energetic phone skills, excellent listening skills, strong writing skills
  • Proficient with standard corporate productivity tools (email, voicemail)


Required Qualifications



  • Sao Paulo, Brazil


  • BS/BA Degree or equivalent work experience preferred


  • 2 - 5 years sales development/lead qualification/telesales/inside sales or related experience in a B2B outbound IT Industry environment


  • Understanding of IT infrastructure and industry terms is required
  • Excellent knowledge of sales development, lead generation practices and principles
  • Strong cold calling and hunting, objection handling, and qualification skills
  • Experience and confidence in prospecting and communicating with senior-level executives
  • Must to be assertive and persuasive without being over aggressive
  • Must exude confidence and passion while prospecting over the phone
  • Strong time management and organizational skills required
  • Excellent communication skills in writing, speaking, and listening
  • Ability to work in a team-goal oriented environment, and track record of strong performance
  • Knowledge of ERP, CRM IT Service solutions and Oracle Data Base technology
  • Ability to learn quickly and strategically execute plans
  • Experience with Salesforce.com a plus
  • Basic computer skills in MS Word, Excel, email and use of the Internet



Company Description

Rimini Street is the leading independent provider of enterprise software support services. The company is redefining enterprise support services with an innovative, award-winning program that enables Oracle and SAP licensees to save up to 90 percent on total support costs over a decade, including saving 50 percent on their annual support fees. Clients can remain on their current software release without any required upgrades or migrations for at least 10 years. Hundreds of clients, including global, Fortune 500, midmarket, and public sector organizations from virtually all industries have selected Rimini Street as their trusted, independent support provider.


Be Treated Like the Best

  • Rimini Street hires only the best -- and provides the compensation, bonus and benefit programs appropriate for proven top-performing professionals. We want our employees to have an opportunity to share in the financial success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience.
  • Excellent compensation, bonus and benefits packages.
  • No bureaucracy, thousand-page rule books or politics — just everyone working together to build a great company through service excellence and client Success.
  • Work hard, play hard environment -- Rimini Street is a group of hard-working professionals who are passionate about achieving success, but we also enjoy opportunities to meet up at fun company events. Laughter and smiles welcome here!
  • Professional growth encouraged!  All Rimini Street professionals are encouraged to grow and learn new skills.

 Industry Recognition

  • Winner, Bay Area News Group "Top Workplaces" Awarded in 2010, 2013 and 2014.
  • Named to CIO UK’s “20 Companies to Watch in 2012” annual hotlist of tech companies.
  • Winner, Stevie Award for Customer Service Team of the Year, 2012.
  • Winner, 2012 Red Herring Top 100 Americas award.
  • Ranked #1 as Top Small Business in the West, 2012.
  • Winner, Gartner Cool Company Award, 2012.

To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com


Rimini Street is committed to creating a diverse environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability and protected veterans status or any other characteristic protected by law.




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