Rimini Street, Inc., the world’s leading independent provider of support for enterprise application software, seeks a Sr. Onboarding Account Manager resident in our Tokyo, Japan office. Rimini Street is currently in the process of becoming a public company.
Rimini Street views all of our employees as partners, and is committed to providing an exciting, participatory and team oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work hard, play hard corporate environment.
Reporting to the Director, Global Client Onboarding, the Sr. Onboarding Account Manager is responsible for assuring the successful onboarding of new clients across all Rimini Street product lines. Client engagement and responsibility continues until all onboarding project line items are completed and the client agrees they are satisfied.
The Sr. Onboarding Account Manager is responsible for working with clients and many internal teams to develop, manage and drive the successful on-time completion of an entire client onboarding project plan. Further, the Sr. Onboarding Account Manager will need to identify project risk areas before they impact a project plan, identify a range of solutions, drive consensus decisions that meet everybody’s needs, and execute decisions.
The Sr. Onboarding Account Manager needs to clearly articulate and communicate in writing and verbally with clients and all internal teams involved with an onboarding project. The Sr. Onboarding Account Manager is also expected to contribute to client onboarding improvements and innovations.
The positions requires the candidate to be comfortable working with senior client management and to have experience with providing an appropriate project status to C-level executives.
Essential Duties & Responsibilities
Established in 2005, Rimini Street is the leading global provider of third-party support for Oracle and SAP enterprise software and is opening a huge market with tens of thousands of qualified target prospects. Rimini Street replaces annual support from Oracle and SAP with an award-winning support program priced at 50% of the current annual support fees. Over 1,750 clients, including 135 of the Fortune 500, and Global 100 have switched from Oracle or SAP to Rimini Street support.
The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFO’s. With tight IT budgets and flat global economic growth, IT and procurement professionals are actively looking for proven methods to cut costs while improving service. Rimini Street enables organizations to free up budget for strategic business initiatives by delivering savings of up to 90 percent on total maintenance and support costs.
Be Treated Like the Best
Accelerating Company Growth
Recent Industry Recognition
To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com
Rimini Street is committed to creating a diverse environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability and protected veterans status or any other characteristic protected by law.
Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.