Rimini Street, Inc

  • Sr. Manager, Marketing Technology

    Job Location US-CA-Pleasanton
    Job ID
  • Job Description

    Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software support products and services, and the leading third-party support provider for Oracle and SAP software products. The Company was founded to disrupt and redefine the enterprise software support market by developing innovative new products and services, providing ultra-responsive service and delivering outstanding value to clients.


    We actively seek a Sr Manager, Marketing Technology resident in our Pleasanton, CA office.


    Rimini Street views all of our employees as partners, and is committed to providing an exciting, participatory and team oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work hard, play hard corporate environment.


    Position Summary


    Rimini Street is looking for a Sr. Manager, Marketing Technology to manage the marketing technology portfolio, including the selection, implementation, integration, maintenance and adoption and to manage a team of Marketing Automation experts that execute our global email campaigns.


    This position reports to the Director of Marketing Operations.



    Essential Duties and Responsibilities:

    • Lead Rimini Street’s marketing infrastructure deployment and integration, including outlining technology roles and responsibilities
    • Support marketing leaders and staff by delivering capabilities with current technology and recommending new solutions
    • Lead the documentation of the marketing systems architecture, the assessment of marketing systems and the development of a strategic technology roadmap.
    • Lead our team of Marketo campaign managers and drive execution of email campaigns
    • Be the Marketo expert and manage the roll out of marketing automation templates, nurturing model, and email segmentation strategy with the ultimate goal of increasing engagement, retention and conversion.
    • Optimize lead scoring and distribution methodology to ensure quality leads are passed to sales development and sales for qualification and for increasing efficiencies and conversion rates.
    • Design and optimize key workflows in Rimini Street’s Marketing systems and processes between marketing and SDRs / Sales to maximize flows and conversions.
    • Promote the adoption and utilization of the organization’s current technology
    • Prioritize, sequence and manage implementation and enhancement projects according to resource availability and timelines
    • Drive continuous improvement initiatives to meet changing marketing and business priorities
    • Contribute to process and data governance initiatives to ensure technology management complies with key governance standards
    • Leverage marketing performance data to provide infrastructure consulting to marketing leaders



    • BA or BS required, preferably in computer science or information technology



    • 5-7 years of marketing technology experience Implementing and managing marketing systems
    • Deep understanding of marketing technology (e.g. MAP, SFA, CMS) and Web, advertising and e-commerce systems
    • Experience serving, collaborating with and influencing executive and marketing management
    • Experience leading, managing and coaching teams
    • IT project management experience, including the rollout of related applications (e.g. MAP, MRM, SFA) to sales and marketing audiences, is desirable
    • Successful track record of delivering technology solutions on time, on budget and able to deliver results
    • Understanding of sales cycles and lead management process
    • Strong experience developing user training and enablement



    • Advanced knowledge in CRM tools (e.g. Salesforce), marketing automation platforms (Marketo preferred), and other marketing applications (e.g. email & cadence, CTI, gamification, predictive and others)
    • Strong understanding of B2B marketing and an ability to translate business goals into operational requirements; subject matter expert on data flow between CRM and marketing automation and analytics systems
    • Well-developed analytical and problem-solving skills with an attention to detail
    • Demonstrated ability to meet deadlines, complete important time sensitive tasks, adapt quickly to last minute changes and manage multiple projects simultaneously
    • Ability to define, document and manage processes and systems
    • Exceptional customer service orientation and collaboration skills
    • Working with diverse skill sets (from technical to strategic resources)
    • Excellent interpersonal, presentation and communication skills


    Desired Qualification:

    • Process improvement and project management methodologies (e.g. Lean Six Sigma, Project Management Professional)
    • Project management tools (e.g. Microsoft Project)



    Company Description

    Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, and the leading third-party support provider for Oracle and SAP software products. The company has redefined enterprise software support services since 2005 with an innovative, award-winning program that enables licensees of IBM, Microsoft, Oracle, SAP and other enterprise software vendors to save up to 90 percent on total support costs. Clients can remain on their current software release without any required upgrades for a minimum of 15 years. Over 1,330 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries currently rely on Rimini Street as their trusted, third-party support provider.


    The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs. With tight IT budgets and flat global economic growth, IT and procurement professionals are actively looking for proven methods to cut costs while improving service. Rimini Street enables organizations to free up budget for strategic business initiatives by delivering savings of up to 90 percent on total maintenance and support costs.


    Be Treated Like the Best

    • Rimini Street hires only the best – and provides the compensation, bonus and benefit programs appropriate for proven top-performing professionals. We want our employees to have an opportunity to share in the financial success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience
    • No bureaucracy, thousand-page rule books or politics — just everyone working together to build a great company through service excellence and client success
    • Work hard, play hard environment – Rimini Street is a group of hard-working professionals who are passionate about achieving success, but we also enjoy opportunities to meet up at fun company events
    • We are also passionate about giving back to our communities around the world, with plenty of opportunities for volunteering and charity through the Rimini Street Foundation
    • All Rimini Street professionals are encouraged to grow and learn new skills


    Accelerating Company Growth

    • Trading on Nasdaq: RMNI
    • Over 1,450 active clients, including 85 of the Fortune 500 and Global 100
    • 47 consecutive quarters of sequential revenue growth
    • 2017 Q3 revenue results of $53.6 million, a quarterly increase of 32% year over year


    Recent Industry Recognition

    • Listed as a 2017 Top Workplace in the Bay Area by the Bay Area News Group
    • Named an Inc. 5000 company for the seventh consecutive year, and recognized as one of America’s fastest-growing private companies with three-year revenue growth of 172%
    • Honored with 11 Stevie Awards in 2017, including 5 awards for delivering excellence in customer service
    • Received 7 Golden Bridge awards including Technology Company of the Year



    To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com


    Rimini Street is committed to creating a diverse environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability and protected veterans status or any other characteristic protected by law.


    Please Note:  Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources.  Unsolicited resumes will be ineligible for referral fees.


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