Rimini Street, Inc

Sr. Sales Development Representative

BR-SP-São Paulo
Job ID

Job Description

Rimini Street, Inc. (Nasdaq: RMNI), a global provider of enterprise software support products and services, seeks a Sr. Sales Development Representative resident in our São Paulo, Brazil office. This is not a remote role.


Rimini Street views all of our employees as partners, and is committed to providing an exciting, participatory and team oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work hard, play hard corporate environment. 


Position Summary


The primary role of the Sales Development Representative is to provide support to Sales Account Executives through outbound qualification of leads.  This position places outbound calls to companies to introduce Rimini Street support services for enterprise software.  Inbound calls and emails from customers and prospects will also occur.  This is a quota bearing position of qualified leads delivered and conversion of those qualified leads into closed business.


Essential Duties & Responsibilities

The following duties are illustrative and not exhaustive. The omission of specific statements of duties does not exclude them from the job if the work is similar, related or a logical assignment to the position.

  • Be a senior member and role-model in the lead gen team. Showcase strategic prospecting skills, best practices and effective utilization of time
  • Be successful in opening new business for assigned territory and meeting targets established by the company
  • Be a value-add partner to the sales team by nurturing relationships set appointments with target prospects
  • Participate in trade shows and networking events to build relationships with prospects. Follow-up with participants in Rimini Street marketing campaigns
  • Articulate the Rimini Street value proposition and negotiate initial objections as part of scheduling appointments
  • Understand and learn RSI messaging, value proposition and objection handling
  • Be independent and reliable, have a good work ethic, participate in team meetings, suggest process improvements, creatively think of solutions and areas of improvements
  • Participate in on-boarding, training junior reps, interviewing process, process refinements and best practice development


Additional Duties & Responsibilities

  • Proven track record at achieving measurable goals (number of appointments, lead quality, etc.)
  • Experience in generating executive level leads for Enterprise Company
  • Ability to work independently and effectively in dynamic environment
  • Ability to speak articulately and credibly
  • Experience in inside sales
  • Knowledge and experience working with a salesforce.com, Discover.org, One Source, InsideView and LinkedIn
  • Self-directed and team oriented work habits
  • Excellent time management skills
  • Positive and energetic phone skills, excellent listening skills, strong writing skills
  • Proficient with standard corporate productivity tools (email, voicemail)





Minimal Qualifications


  • Minimum of 3 + year of successful inside sales and/or lead generation experience in high-tech, services, or enterprise software industries with a track record of quota attainment
  • Good understanding of Enterprise software, SaaS, IT infrastructure is required
  • Excellent knowledge of inside sales, business development, lead generation best practices and principles
  • A hunter with an ability to build rapport and hold conversation with C level executives and senior IT and procurement prospects
  • Experience and confidence in prospecting and communicating with senior-level executives
  • Ability to be assertive and persuasive without being aggressive
  • Confident and polished phone and email prospecting skills within companies of all sizes



  • Sao Paulo, Brazil


  • BS/BA Degree or equivalent work experience preferred


  • 2 - 5 years sales development/lead qualification/telesales/inside sales or related experience in a B2B outbound IT Industry environment

Knowledge, Skills & Abilities:

  • Strong understanding and proven success of Salesforce
  • Strong understanding and proven success with SDR technology tool stack
  • Excellent communication skills both written and verbal
  • Proven ability in planning and execution of a SDR territory and goal
  • Demonstrated success in cross-functional collaboration
  • Understanding of IT infrastructure and industry terms is required
  • Excellent knowledge of sales development, lead generation practices and principles
  • Strong cold calling and hunting, objection handling, and qualification skills
  • Experience and confidence in prospecting and communicating with senior-level executives
  • Must to be assertive and persuasive without being over aggressive
  • Must exude confidence and passion while prospecting over the phone
  • Strong time management and organizational skills required
  • Excellent communication skills in writing, speaking, and listening
  • Ability to work in a team-goal oriented environment, and track record of strong performance
  • Knowledge of ERP, CRM IT Service solutions and Oracle Data Base technology
  • Ability to learn quickly and strategically execute plans
  • Experience with Salesforce.com a plus
  • Basic computer skills in MS Word, Excel, email and use of the Internet

Company Description

Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, and the leading third-party support provider for Oracle and SAP software products. The company has redefined enterprise software support services since 2005 with an innovative, award-winning program that enables licensees of IBM, Microsoft, Oracle, SAP and other enterprise software vendors to save up to 90 percent on total support costs. Clients can remain on their current software release without any required upgrades for a minimum of 15 years. Over 1,330 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries currently rely on Rimini Street as their trusted, third-party support provider.


The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs. With tight IT budgets and flat global economic growth, IT and procurement professionals are actively looking for proven methods to cut costs while improving service. Rimini Street enables organizations to free up budget for strategic business initiatives by delivering savings of up to 90 percent on total maintenance and support costs.

Be Treated Like the Best

  • Rimini Street hires only the best – and provides the compensation, bonus and benefit programs appropriate for proven top-performing professionals. We want our employees to have an opportunity to share in the financial success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience
  • No bureaucracy, thousand-page rule books or politics — just everyone working together to build a great company through service excellence and client success
  • Work hard, play hard environment – Rimini Street is a group of hard-working professionals who are passionate about achieving success, but we also enjoy opportunities to meet up at fun company events
  • We are also passionate about giving back to our communities around the world, with plenty of opportunities for volunteering and charity through the Rimini Street Foundation
  • All Rimini Street professionals are encouraged to grow and learn new skills

 Accelerating Company Growth

  • Trading on Nasdaq: RMNI
  • Over 1,450 active clients, including 85 of the Fortune 500 and Global 100
  • 47 consecutive quarters of sequential revenue growth
  • 2017 Q3 revenue results of $53.6 million, a quarterly increase of 32% year over year

Recent Industry Recognition

  • Listed as a 2017 Top Workplace in the Bay Area by the Bay Area News Group
  • Named an Inc. 5000 company for the seventh consecutive year, and recognized as one of America’s fastest-growing private companies with three-year revenue growth of 172%
  • Honored with 11 Stevie Awards in 2017, including 5 awards for delivering excellence in customer service
  • Received 7 Golden Bridge awards including Technology Company of the Year



To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com


Rimini Street is committed to creating a diverse environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability and protected veterans status or any other characteristic protected by law.


Please Note:  Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources.  Unsolicited resumes will be ineligible for referral fees.


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