Rimini Street, Inc. (Nasdaq: RMNI), a global provider of enterprise software support products and services, seeks a Sr. Support Engineer - Oracle APPs DBA working remotely in USA East Region.
Rimini Street views all of our employees as partners, and is committed to providing an exciting, participatory and team oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work hard, play hard corporate environment.
The role of the Sr. Support Engineer – Oracle APPs DBA to provide exceptional remote-based support for mission-critical Oracle EBS applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting issues and support of architectural & performance related improvements for Oracle eBusiness Suite R11, R12 and related Oracle Technology Stack deployed on variety of platforms. The role of the Sr. Support Engineer – Oracle APPs DBA requires the expertise and skills to debug, correctly diagnose & resolve serious issues for complex, integrated Oracle eBusiness environment in a timely manner. Many of these environments will be configured for high availability, or high volume mission critical applications.
Essential Duties & Responsibilities
Superb trouble-shooting skills and tenacity in problem solving
Passionate focus on customer support and the ability to build long term, successful working relationships with Clients
Strong knowledge of related technologies required to effectively support the complex and large EBS deployments.
Deep knowledge of Oracle EBS customization/extension methodologies
Excellent interpersonal, presentation and communication skills – verbal & written
Extreme focus on Client satisfaction and attention to detail and the ability to learn quickly
Ability to work calmly and professionally in high pressure situations
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, and the leading third-party support provider for Oracle and SAP software products. The company has redefined enterprise software support services since 2005 with an innovative, award-winning program that enables licensees of IBM, Microsoft, Oracle, SAP and other enterprise software vendors to save up to 90 percent on total support costs. Clients can remain on their current software release without any required upgrades for a minimum of 15 years. Over 1,330 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries currently rely on Rimini Street as their trusted, third-party support provider.
The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs. With tight IT budgets and flat global economic growth, IT and procurement professionals are actively looking for proven methods to cut costs while improving service. Rimini Street enables organizations to free up budget for strategic business initiatives by delivering savings of up to 90 percent on total maintenance and support costs.
Be Treated Like the Best
Accelerating Company Growth
Recent Industry Recognition
To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com
Rimini Street is committed to creating a diverse environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability and protected veterans status or any other characteristic protected by law.
Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.