Rimini Street, Inc

  • Sales Operations Global Reporting

    Job Location US-CA-Pleasanton
    Job ID
  • Job Description

    Rimini Street, Inc. (Nasdaq: RMNI), a global provider of enterprise software support products and services, seeks a Sr. Sales Operations Analyst, Renewals resident in our Pleasanton, CA office.


    Rimini Street views all of our employees as partners, and is committed to providing an exciting, participatory and team oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work hard, play hard corporate environment.


    Position Summary


    The Sr. Sales Operation Analyst is responsible for supporting sales renewals functions of a rapidly expanding global sales organization.  The successful candidate will be a hands-on, roll-up your sleeves individual that has a very strong work ethic, is well organized, analytically skilled, a strategic thinker, detailed oriented and quality minded. 


    With a constant focus on process improvement, Renewal sales execution and operational efficiencies, specific areas of responsibility include: 

    • Sales Renewal Tools & Best Practices
    • Sales Renewal Analytics & Reporting
    • Sales Renewal Compensation Plans  
    • As a part of the Sales Operations team, you will be involved in all reporting and analytics relating to the entire Sales organization. 


    Essential Duties and Responsibilities

    • Maintain weekly reports, analysis, and forecast packs for renewal sales management
    • Play a key roll in the weekly Accounting Invoice to Sales Renewal sync up
    • Conduct analysis to determine and maintain key metrics and trends for renewal sales purposes
    • Work with renewal sales management and other sales ops team members to jointly develop and implement process/policies
    • Participate in the evaluation and management of tools for the renewal sales team to improve productivity and success
    • Support ad hoc requests from renewal sales team
    • Provide support to Senior Sales management team


    Additional Duties and responsibilities

    • Assist entire Sales Operation team in supporting the Global Sales team as needed 


    Minimal Qualifications



    • College degree in finance, accounting, business or related field (Graduate degree preferred)


    • Pleasanton, CA 



    • Minimum 8+ years of sales operations with a focus on renewal sales or renewal sales finance related experience
    • Detailed understanding of sales renewal processes, sales renewal reporting and key metrics

    • Advanced proficiency in MS Office products with particularly strong Excel capabilities
    • Strong proficiency in Salesforce.com 



    • Demonstrated strong verbal, written, interpersonal communication skills
    • Meticulous in detail, strong organizational and problem-solving skills
    • Ability to collect and analyze ambiguous data, and translate into business insights

    • Advanced proficiency in Microsoft Excel and Salesforce.com
    • Strong aptitude for other Business Intelligence Tools (e.g. Qlik, amongst other tools)
    • Self-motivated, deadline driven, and able to work independently or in a collaborative environment
    • Highly responsive, culturally sensitive, able to support worldwide operations in a 24x7 environment
    • Very strong work ethic and team player with a positive “do what it takes” attitude


    Desired Qualifications

    • Outstanding analytical skills
    • Excellent written, oral and presentation skills
    • Strong proficiency in MS Office products with particularly strong Excel capabilities


    Company Description

    Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, and the leading third-party support provider for Oracle and SAP software products. The company has redefined enterprise software support services since 2005 with an innovative, award-winning program that enables licensees of IBM, Microsoft, Oracle, SAP and other enterprise software vendors to save up to 90 percent on total support costs. Clients can remain on their current software release without any required upgrades for a minimum of 15 years. Over 1,330 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries currently rely on Rimini Street as their trusted, third-party support provider.


    The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs. With tight IT budgets and flat global economic growth, IT and procurement professionals are actively looking for proven methods to cut costs while improving service. Rimini Street enables organizations to free up budget for strategic business initiatives by delivering savings of up to 90 percent on total maintenance and support costs.


    Be Treated Like the Best

    • Rimini Street hires only the best – and provides the compensation, bonus and benefit programs appropriate for proven top-performing professionals. We want our employees to have an opportunity to share in the financial success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience
    • No bureaucracy, thousand-page rule books or politics — just everyone working together to build a great company through service excellence and client success
    • Work hard, play hard environment – Rimini Street is a group of hard-working professionals who are passionate about achieving success, but we also enjoy opportunities to meet up at fun company events
    • We are also passionate about giving back to our communities around the world, with plenty of opportunities for volunteering and charity through the Rimini Street Foundation
    • All Rimini Street professionals are encouraged to grow and learn new skills


    Accelerating Company Growth

    • Trading on Nasdaq: RMNI
    • Over 1,450 active clients, including 85 of the Fortune 500 and Global 100
    • 47 consecutive quarters of sequential revenue growth
    • 2017 Q3 revenue results of $53.6 million, a quarterly increase of 32% year over year


    Recent Industry Recognition

    • Listed as a 2017 Top Workplace in the Bay Area by the Bay Area News Group
    • Named an Inc. 5000 company for the seventh consecutive year, and recognized as one of America’s fastest-growing private companies with three-year revenue growth of 172%
    • Honored with 11 Stevie Awards in 2017, including 5 awards for delivering excellence in customer service
    • Received 7 Golden Bridge awards including Technology Company of the Year



    To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com


    Rimini Street is committed to creating a diverse environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability and protected veterans status or any other characteristic protected by law.


    Please Note:  Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources.  Unsolicited resumes will be ineligible for referral fees.


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