Rimini Street, Inc

  • Associate Systems Engineer, PeopleSoft

    Job Location US-West
    Job ID
    2018-4256
  • Job Description

    Rimini Street, Inc. (NASDAQ: RMNI) is a global provider of enterprise software support products and services, and the leading third-party support provider for Oracle and SAP software products. The Company was founded to disrupt and redefine the enterprise software support market by developing innovative new products and services, providing ultra-responsive service and delivering outstanding value to clients.

     

    We actively seek an Associate Systems Engineer, PeopleSoft resident.  This is a remote role that can be based anywhere in the US.

     

    Rimini Street views all of our employees as partners, and is committed to providing an exciting, participatory and team oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work hard, play hard corporate environment.

     

    Position Summary

     

    The Associate Systems Engineer, PeopleSoft, maintains PeopleSoft environments by monitoring system performance and troubleshooting, identifying, and resolving or escalating environment issues.

     

    Essential Duties & Responsibilities

    • Ensure PeopleSoft system stability by working with Agile teams (PeopleSoft developers, testers, and business analysts) as well as clients
    • Maintain PeopleSoft system and Rimini Street Automation Framework (AFW) Tools performance by performing system monitoring and analysis, troubleshooting environment and AFW tools issues, and escalating issues as needed
    • Assist in in the installation and implementation of AFW tools, as well as other relevant software, to PeopleSoft environments
    • Assist Agile teams by designing and implementing new and improved issue reporting tools and conducting training programs and providing orientation and support for the AFW tools
    • Assist Agile teams in accessing PeopleSoft environments as required
    • Assist PeopleSoft delivery team by running AFW tools to package updates for delivery as needed
    • Liaison between Agile teams and the Environments Team for resolving PeopleSoft environment issues
    • Assist in maintaining PeopleSoft client environment documentation
    • Monitor access information and security requirements
    • Manage and maintain client security tokens as needed
    • Updates job knowledge by participating in educational opportunities and reading professional publications
    • Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

    Qualifications/Skills/Experience

    Minimal Qualifications

     

    US Citizenship or Green Card Holder is required

     

    Education

    • Pursuing college degree in Computer Science, or related field

    Experience

    • This position requires a minimum of 2 years of relevant experience working in a multi-task oriented, fast-paced corporate working environment

     Skills

    • Proficient in use of personal computer, including Windows Explorer, Internet, MS Word and Excel
    • Knowledge of PeopleSoft Software is a plus
    • Professional demeanor and attitude
    • Strong written and verbal skills
    • Effective organizational and time management skills
    • Excellent trouble-shooting skills and tenacity in problem solving
    • Ability to identify and recommend effective solutions to problems
    • Self-starter that is interested in tackling new challenges and continually expending his/her skillset
    • Ability to think critically and make clear and well-reasoned decisions
    • Sense of passion about the role, the company and the potential for tremendous growth

     

     

    Company Description

    Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, and the leading third-party support provider for Oracle and SAP software products. The Company has redefined enterprise software support services since 2005 with an innovative, award-winning program that enables licensees of IBM, Microsoft, Oracle, Salesforce, SAP and other enterprise software vendors to save up to 90 percent on total maintenance costs. Clients can remain on their current software release without any required upgrades for a minimum of 15 years. Over 1,700 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries currently rely on Rimini Street as their trusted, third-party support provider.

     

    The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs. With tight IT budgets and flat global economic growth, IT and procurement professionals are actively looking for proven methods to cut costs while improving service. Rimini Street enables organizations to free up budget for strategic business initiatives by delivering savings of up to 90 percent on total maintenance and support costs, and to date, the company has saved organizations over $3 billion in maintenance costs.

     

    Be Treated Like the Best

    • Rimini Street hires only the best – and provides the compensation, bonus and benefit programs appropriate for proven top-performing professionals. We want our employees to have an opportunity to share in the financial success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience
    • No bureaucracy, thousand-page rule books or politics — just everyone working together to build a great company through service excellence and client success
    • Work hard, play hard environment – Rimini Street is a group of hard-working professionals who are passionate about achieving success, but we also enjoy opportunities to meet up at fun company events
    • We are also passionate about giving back to our communities around the world, with plenty of opportunities for volunteering and charity through the Rimini Street Foundation
    • All Rimini Street professionals are encouraged to grow and learn new skills

     

    Accelerating Company Growth

    • Trading on Nasdaq: RMNI since October 2017
    • Added to the US Russell 2000® Index in 2018
    • Over 1,700 active clients, including 98 of the Fortune 500 and Global 100
    • 2018 Q3 revenue results of $62.6 million, a quarterly increase of 17% year over year
    • Supports client operations in 119 countries

     

    Recent Industry Recognition

    • Received 33 awards in total in 2018, including 23 awards for excellence in customer service from the International Stevie Awards, the American Stevie Awards, and the Stevie Awards for Sales & Customer Service
    • Honored with three Company of the Year awards in 2018, including two gold Stevie awards
    • Made the 2018 list for Bay Area Top Places to Work
    • The Rimini Street Foundation recognized with a Golden Bridge award in 2018 for Corporate Social Responsibility Program of the Year

     

     

    To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

     

    Rimini Street is committed to creating a diverse environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability and protected veterans status or any other characteristic protected by law.

     

    Please Note:  Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources.  Unsolicited resumes will be ineligible for referral fees.

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