Rimini Street, Inc

  • Service Solution Architect, Salesforce

    Job Location US-IL-Chicago | US-Remote
    Job ID
    2018-4295
  • Job Description

    Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software support products and services, and the leading third-party support provider for Oracle and SAP software products. The Company was founded to disrupt and redefine the enterprise software support market by developing innovative new products and services, providing ultra-responsive service and delivering outstanding value to clients.

     

    We actively seek a Service Solution Architect for our Salesforce practice.  This is a remote role that can be based anywere in the United States.

     

    Rimini Street views all of our employees as partners, and is committed to providing an exciting, participatory and team oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work hard, play hard corporate environment.

     

    Position Summary

     

    Rimini Street recently announced the launch of its new support services for Salesforce Sales Cloud and Service Cloud products. Salesforce customers can now leverage Rimini Street's award-winning, ultra-responsive support services to supplement and complement their core Salesforce-provided maintenance program to help accelerate delivery of capabilities, optimize total operating costs and improve ROI. These new services will enable Salesforce customers to benefit from Rimini Street's proven 24x7x365 operational support with 15 minute guaranteed response for urgent issues, in addition to the Company's managed system administration services and configuration, customization and integration project services.

     

    We are seeking a presales expert who will support the Rimini Street sales team to develop and close opportunities for Rimini Street's Salesforce services. You will also provide deep Salesforce Sales Cloud and Service cloud product knowledge to the sales team to assist in meeting monthly, quarterly and annual target revenue objectives for the Salesforce product line. You will develop sales strategies, assist with marketing campaigns and development of positioning documents for the Salesforce product line and produce and/or deliver customer specific sales and technical presentations. Additionally you will represent the company at major industry events, influence service offering direction and positioning and continue to develop and shape improved service offerings and additional value added services.

     

    The Salesforce SSA will work as an overall team with Sales Executives, Account Management, and Service Delivery organizations and contribute to the company’s continued success selling third party maintenance services by sharing best practice with cross product leadership. (Oracle EBS, Oracle Technology, PeopleSoft, JD Edwards, SAP, and other industry leading Enterprise Software Systems) 

     

    Essential Duties and Responsibilities 

    • Provide deep Salesforce Sales Cloud and Service Cloud product knowledge to the sales team
    • Global responsibility.  Must be willing to support sales teams Globally.
    • Articulate the Rimini Street support model and value proposition to prospects and partners
    • Contribute to the company’s continued success selling third party maintenance services by sharing best practice with cross product leadership (SAP, Oracle, PeopleSoft, JD Edwards, Siebel)
    • Meet monthly, quarterly and annual target revenue objectives for Salesforce product line
    • Develop sales strategy and positioning documents for Salesforce product line
    • Produce and/or deliver customer specific presentations 

    Additional Duties and responsibilities

    • The successful candidate may be called upon from time to time to contribute to other company wide initiatives in support of the growth and profitability of the Salesforce product line
    • Travel outside of your geography in support of Salesforce initiatives

    Qualifications/Skills/Experience

    Minimal Qualifications   

     

    Location

    • Anywhere in US.  Remote position. 

    Education 

    • Bachelor and/or Master’s Degree in Computer Science or related field

    Experience   

    • Minimum of 8 years relevant work experience in one or more of the following: Enterprise Architecture, Technology Consulting, Customer Success, Technology Solutions Development, Technical and/or Solutions Architecture with Salesforce.com.
    • Experience selling cloud professional services is preferred

    Skills   

    • Entrepreneurial spirit to help drive new Salesforce product launch
    • Strong experience in a “consultative selling” environment
    • Detailed knowledge of Salesforce and their ecosystem
    • Excellent communication skills (Verbal, written and presentation)
    • Background in Salesforce consulting sales and implementation experience
    • Ability to work independently as required based on prospect needs
    • Understanding of Salesforce licensing and Salesforce Success Plans
    • Salesforce product certifications are a plus (Administrator, Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant)

    #LI-BM1

    Company Description

    Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, and the leading third-party support provider for Oracle and SAP software products. The company has redefined enterprise software support services since 2005 with an innovative, award-winning program that enables licensees of IBM, Microsoft, Oracle, SAP and other enterprise software vendors to save up to 90 percent on total support costs. Clients can remain on their current software release without any required upgrades for a minimum of 15 years. Over 1,330 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries currently rely on Rimini Street as their trusted, third-party support provider.

     

    The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs. With tight IT budgets and flat global economic growth, IT and procurement professionals are actively looking for proven methods to cut costs while improving service. Rimini Street enables organizations to free up budget for strategic business initiatives by delivering savings of up to 90 percent on total maintenance and support costs.

     

    Be Treated Like the Best

    • Rimini Street hires only the best – and provides the compensation, bonus and benefit programs appropriate for proven top-performing professionals. We want our employees to have an opportunity to share in the financial success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience
    • No bureaucracy, thousand-page rule books or politics — just everyone working together to build a great company through service excellence and client success
    • Work hard, play hard environment – Rimini Street is a group of hard-working professionals who are passionate about achieving success, but we also enjoy opportunities to meet up at fun company events
    • We are also passionate about giving back to our communities around the world, with plenty of opportunities for volunteering and charity through the Rimini Street Foundation
    • All Rimini Street professionals are encouraged to grow and learn new skills

     

    Accelerating Company Growth

    • Trading on Nasdaq: RMNI
    • Over 1,450 active clients, including 85 of the Fortune 500 and Global 100
    • 47 consecutive quarters of sequential revenue growth
    • 2017 Q3 revenue results of $53.6 million, a quarterly increase of 32% year over year

     

    Recent Industry Recognition

    • Listed as a 2017 Top Workplace in the Bay Area by the Bay Area News Group
    • Named an Inc. 5000 company for the seventh consecutive year, and recognized as one of America’s fastest-growing private companies with three-year revenue growth of 172%
    • Honored with 11 Stevie Awards in 2017, including 5 awards for delivering excellence in customer service
    • Received 7 Golden Bridge awards including Technology Company of the Year

     

     

    To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

     

    Rimini Street is committed to creating a diverse environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability and protected veterans status or any other characteristic protected by law.

     

    Please Note:  Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources.  Unsolicited resumes will be ineligible for referral fees.

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed