Rimini Street, Inc

  • Service Solutions Architect, SAP Products

    Job Location SG-Singapore
    Job ID
  • Job Description

    Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software support products and services, and the leading third-party support provider for Oracle and SAP software products. The Company was founded to disrupt and redefine the enterprise software support market by developing innovative new products and services, providing ultra-responsive service and delivering outstanding value to clients.


    We actively seek a Service Solutions Architect to provide deep SAP Products & Services product knowledge in Singapore.


    Rimini Street views all of our employees as partners, and is committed to providing an exciting, participatory and team oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work hard, play hard corporate environment.



    Position Summary

    The Service Solutions Architects are responsible for actively driving and managing the technology service evaluation stage of the sales process, working in conjunction with the sales team as the key technical and/or functional advisor for our products and services.  You will also provide deep SAP Products knowledge to the sales team to assist in meeting quarterly and annual target revenue objectives for the SAP product line. You will develop sales strategies and positioning documents for the Oracle Application and Technology product line and produce and/or deliver customer specific demonstrations and technical presentations.


    Additionally you will represent the company at major industry events, influence service offering direction and positioning and continue to develop and shape improved service offerings and additional value added services.


    The Service Solution Architect, SAP Products and Technology will work as an overall team with Account Management and Service Delivery organizations and contribute to the company’s continued success selling third party maintenance services by sharing best practice with cross product leadership. (PeopleSoft, JD Edwards, Siebel, and other industry leading ERP Systems).


    Essential Duties and Responsibilities

    • Contribute to the company’s continued success selling third party maintenance services by sharing best practice with cross product leadership (SAP, PeopleSoft, JD Edwards, Siebel)
    • Articulate the Rimini Street support model and value proposition to prospects and partners
    • Provide deep Oracle Technology product knowledge to the sales team
    • Meet quarterly and annual target revenue objectives for Oracle Technology and Applications product line
    • Develop sales strategy and positioning documents for Oracle Technology and Applications product line
    • Produce and/or deliver customer specific demonstrations and technical presentations


    Additional Duties and Responsibilities

    • The successful candidate may be called upon from time to time to contribute to other company wide initiatives in support of the growth and profitability of the Oracle OT and Applications product lines
    • Travel outside of your geography in support of Oracle Technology initiatives



    • Remote - Singapore



    • Bachelor and/or Master’s Degree in Computer Science or related field



    • 10 years or equivalent experience in a Sales Engineering Role or Product Line Specialist Role or Product Sales Rep promoting Oracle Applications and the Oracle Technology ecosystem, supporting a Geographic or Industry Focused Sales Organization



    • Understanding of SAP Products licensing issues and challenges
    • Mandarin language skills 
    • Strong documentation skills (Word, Visio, Excel, and PowerPoint) are required
    • Experience with CRM systems, especially SalesForce.com


    Minimal Qualifications

    • Strong experience in a “consultative selling” environment
    • Detailed knowledge of Oracle Technology and Oracle Technology related technologies including Oracle Database, Fusion, and Middleware
    • Excellent communication skills (Verbal, written and presentation)
    • Background in Oracle consulting sales and implementation experience
    • Understanding of Oracle Applications and Technology ecosystem
    • Ability to work independently as required based on prospect needs
    • Experience of working as a pre-sales consultant or overlay sales rep in multinational enterprises and system integrator prospect companies


    Company Description

    Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, and the leading third-party support provider for Oracle and SAP software products. The Company has redefined enterprise software support services since 2005 with an innovative, award-winning program that enables licensees of IBM, Microsoft, Oracle, Salesforce, SAP and other enterprise software vendors to save up to 90 percent on total maintenance costs. Clients can remain on their current software release without any required upgrades for a minimum of 15 years. Over 1,700 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries currently rely on Rimini Street as their trusted, third-party support provider.


    The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs. With tight IT budgets and flat global economic growth, IT and procurement professionals are actively looking for proven methods to cut costs while improving service. Rimini Street enables organizations to free up budget for strategic business initiatives by delivering savings of up to 90 percent on total maintenance and support costs, and to date, the company has saved organizations over $3 billion in maintenance costs.


    Be Treated Like the Best

    • Rimini Street hires only the best – and provides the compensation, bonus and benefit programs appropriate for proven top-performing professionals. We want our employees to have an opportunity to share in the financial success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience
    • No bureaucracy, thousand-page rule books or politics — just everyone working together to build a great company through service excellence and client success
    • Work hard, play hard environment – Rimini Street is a group of hard-working professionals who are passionate about achieving success, but we also enjoy opportunities to meet up at fun company events
    • We are also passionate about giving back to our communities around the world, with plenty of opportunities for volunteering and charity through the Rimini Street Foundation
    • All Rimini Street professionals are encouraged to grow and learn new skills


    Accelerating Company Growth

    • Trading on Nasdaq: RMNI since October 2017
    • Added to the US Russell 2000® Index in 2018
    • Over 1,700 active clients, including 98 of the Fortune 500 and Global 100
    • 2018 Q3 revenue results of $62.6 million, a quarterly increase of 17% year over year
    • Supports client operations in 119 countries


    Recent Industry Recognition

    • Received 33 awards in total in 2018, including 23 awards for excellence in customer service from the International Stevie Awards, the American Stevie Awards, and the Stevie Awards for Sales & Customer Service
    • Honored with three Company of the Year awards in 2018, including two gold Stevie awards
    • Made the 2018 list for Bay Area Top Places to Work
    • The Rimini Street Foundation recognized with a Golden Bridge award in 2018 for Corporate Social Responsibility Program of the Year



    To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com


    Rimini Street is committed to creating a diverse environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability and protected veterans status or any other characteristic protected by law.


    Please Note:  Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources.  Unsolicited resumes will be ineligible for referral fees.


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