Rimini Street, Inc

  • Sr. Systems Engineer

    Job Location US-CA-Pleasanton | US-NV-Las Vegas | US-IL-Chicago
    Job ID
  • Job Description

    Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software support products and services, and the leading third-party support provider for Oracle and SAP software products. The Company was founded to disrupt and redefine the enterprise software support market by developing innovative new products and services, providing ultra-responsive service and delivering outstanding value to clients.


    We actively seek a Sr. Systems Engineer resident in any of our Pleasanton, California, Las Vegas, NV or Chicago IL offices.


    Rimini Street views all of our employees as partners, and is committed to providing an exciting, participatory and team oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work hard, play hard corporate environment.


    Position Summary


    The Sr. Systems Engineer will be responsible for supporting Office 365, SCCM infrastructure and Automation. Additionally, this person will be responsible for supporting our primary data center, our Disaster Recovery site, global remote sites and users. Responsibilities will include management of VMware, Backups, Storage, Active Directory, Databases, Windows & SCCM infrastructure, Alerts, Monitoring and IT tickets. This role is a key position and will be called upon to resolve the highest-level technical issues.


    Sr. Systems Engineer must understand and adhere to company’s security policies and procedures. The Sr. Systems Engineer will be part of the global team and will be responsible to architect and identify the infrastructure requirements, propose solution, take a lead, coach teammates and keep up with the growing and dynamic environment needs.


    Sr. Systems Engineer will be required to demonstrate a strong commitment to customer service and superior communication and organization skills essential in fostering excellent relationships with our team members and employees.



    Essential Duties and Responsibilities


    • Automating routine system administration tasks
    • Manage and administer O365
    • Microsoft System Center Suite – patch management, application packaging & distribution, troubleshooting, OSD, task sequencing, deployment testing, log files analysis and reporting
    • Should be an expert in automating tasks using any scripting language
    • One of the leaders on the technical team, and provide mentorship to the desktop support teams.
    • Manage and maintain server, storage and virtual infrastructure which includes VMware Hyper Visor, SRM, EMC and Dell SANS, Direct Attached Storage, Blade Servers
    • Proactively monitor, troubleshoot and report backups of VMs, Servers, Databases and Files Shares through Backup Exec, vRanger, Double-Take and Netwrix
    • Work closely with other departments to build and troubleshoot virtual systems
    • Proactively monitor and troubleshoot systems with Solarwinds and Nagios
    • Manage and maintain Servers, DFS, Active Directory, DHCP and DNS infrastructure
    • Load balance power and manage UPS and PDUs
    • On-call support as part of a rotation with the rest of the IT Systems team
    • Lead & timely completion of Projects
    • Off-hours maintenance support as needed
    • Other job-related duties and responsibilities that may be assigned from time to time



    • Pleasanton, California; Las Vegas, NV or Chicago, IL or remote US location.



    • Bachelor’s Degree in Computer Science or related field
    • Professional Certifications (MCSA, MCSE, MCTS, ITIL, CompTIA A+, VMware) preferred




    • 10+ years systems administration experience
    • 10+ years of advanced scripting experience
    • 7+ years experience developing scripts with PowerShell
    • 5+ years managing and administering O365
    • 7+ years managing Microsoft's SCCM
    • Experience with access control on O365 and managing various security configurations
    • Experience with deploying individual components within O365 (Teams, OneDrive, Planner, etc.)
    • Patch management experience
    • Experience with SCOM & SCUP
    • Experience with VMWare
    • Experience with Enterprise Backup software



    • Advanced understanding of SCCM 2012/2016 Hierarchy
    • Ability to create Advertisement/Collections/Packages/Applications within SCCM 2012/2016 environment as well as reporting
    • Advanced knowledge of Active Directory
    • Exceptional verbal and written communication skills
    • Excellent customer service skills


    Desired Skills

    • Administering and Deploying SCCM 2012 Preferred
    • InTune experience a plus
    • Okta experience a plus
    • Proofpoint experience a plus



    Company Description

    Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, and the leading third-party support provider for Oracle and SAP software products. The Company has redefined enterprise software support services since 2005 with an innovative, award-winning program that enables licensees of IBM, Microsoft, Oracle, Salesforce, SAP and other enterprise software vendors to save up to 90 percent on total maintenance costs. Clients can remain on their current software release without any required upgrades for a minimum of 15 years. Over 1,700 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries currently rely on Rimini Street as their trusted, third-party support provider.


    The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs. With tight IT budgets and flat global economic growth, IT and procurement professionals are actively looking for proven methods to cut costs while improving service. Rimini Street enables organizations to free up budget for strategic business initiatives by delivering savings of up to 90 percent on total maintenance and support costs, and to date, the company has saved organizations over $3 billion in maintenance costs.


    Be Treated Like the Best

    • Rimini Street hires only the best – and provides the compensation, bonus and benefit programs appropriate for proven top-performing professionals. We want our employees to have an opportunity to share in the financial success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience
    • No bureaucracy, thousand-page rule books or politics — just everyone working together to build a great company through service excellence and client success
    • Work hard, play hard environment – Rimini Street is a group of hard-working professionals who are passionate about achieving success, but we also enjoy opportunities to meet up at fun company events
    • We are also passionate about giving back to our communities around the world, with plenty of opportunities for volunteering and charity through the Rimini Street Foundation
    • All Rimini Street professionals are encouraged to grow and learn new skills


    Accelerating Company Growth

    • Trading on Nasdaq: RMNI since October 2017
    • Added to the US Russell 2000® Index in 2018
    • Over 1,700 active clients, including 98 of the Fortune 500 and Global 100
    • 2018 Q3 revenue results of $62.6 million, a quarterly increase of 17% year over year
    • Supports client operations in 119 countries


    Recent Industry Recognition

    • Received 33 awards in total in 2018, including 23 awards for excellence in customer service from the International Stevie Awards, the American Stevie Awards, and the Stevie Awards for Sales & Customer Service
    • Honored with three Company of the Year awards in 2018, including two gold Stevie awards
    • Made the 2018 list for Bay Area Top Places to Work
    • The Rimini Street Foundation recognized with a Golden Bridge award in 2018 for Corporate Social Responsibility Program of the Year



    To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com


    Rimini Street is committed to creating a diverse environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability and protected veterans status or any other characteristic protected by law.


    Please Note:  Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources.  Unsolicited resumes will be ineligible for referral fees.


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