Rimini Street, Inc

  • Proposal Content Manager

    Job Location US-CA-Pleasanton
    Job ID
    2018-4776
  • Job Description

    Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software support products and services, and the leading third-party support provider for Oracle and SAP software products. The Company was founded to disrupt and redefine the enterprise software support market by developing innovative new products and services, providing ultra-responsive service and delivering outstanding value to clients.

     

    We actively seek a Proposal Content Manager resident in our Pleasanton, California office.

     

    Rimini Street views all of our employees as partners, and is committed to providing an exciting, participatory and team oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work hard, play hard corporate environment.

     

    Position Summary

    Rimini Street’s Global Bids and Proposal Management team is seeking an experienced Content Manager to write and manage effective and persuasive content to assist our sales teams in selling Rimini Street’s world-class support and services offerings. The right candidate will have an entrepreneurial spirit; drive to identify and develop new proposal tools and content with a proven track record of success; and ability to research, develop, and document key sales messaging, manage the proposal content database and work with subject matter experts (SMEs) throughout the organization to obtain up-to-date information on Rimini Street’s products and services while ensuring content is compliant and well-organized. This role will be key to assisting Rimini Street’s sales teams and proposal managers with developing winning proposals.

    The Content Manager will report directly to the Sr. Proposal Manager in charge of Global Proposal operations. The Content Manager will work closely and in cooperation with the Sr. Proposal Manager to expand and scale proposal content, resources and tools to support global sales operations.

    The ideal candidate will have a track record of 3-5 years’ success managing a content database, working closely with subject matter experts (product marketing and management) and sales teams to develop competitive and winning proposal content while having created scalable tools and processes for sales and marketing teams.

    Essential Duties & Responsibilities

    • Initiate the development of strong relationships with SMEs throughout the organization and other proposal stakeholders.
    • Assist the Sr. Proposal Manager with creating the process and guidelines for updating and developing content, to include:
      • Working with proposal managers to gather and develop new content through the RFP process and ensuring content is well vetted and approved prior to being added to the content database.
      • Reviewing and editing content for compliance, accuracy, messaging, value, grammar, style, and consistency with other marketing materials.
      • Scheduling content reviews to ensure all data points and content are up-to-date. 
      • Implementing a verification process for multi-layered content creation, reviews and approvals where numerous teams are involved such as product marketing, service delivery and legal.
    • Collaborate with SMEs to improve existing content, integrating benefit and persuasive, value oriented themes.
    • Coach and work with SMEs and Proposal team to develop content to illustrate Rimini Street’s services are superior to the competitors.
    • Provide direction and thought leadership to proposal contributors such as developing outlines, templates and idea mapping to assist with content creation.
    • Create and contribute to standard proposal templates and automated documents such as executive summaries and support overviews and collaborate with sales and marketing teams to ensure Rimini Street is positioned with persuasive and compelling win themes, differentiators, and value propositions.
    • Collaborate with the sales and marketing teams to gain an appropriate understanding of the sales strategy and how it clearly conveys the proper business perspective, key messages, value proposition, and differentiators against our competition.
    • Serve as a resource and support to proposal managers and sales teams for ad-hoc requests and non-standard responses.
    • Establish content naming conventions, logical folder structures and custom content properties within the content database.
    • Develop templates and formats to comply with RFP requirements
    • Establishes and creates content guidelines and standards
    • Support proposal managers in executing proposal processes
    • Leverage qualitative and quantitative data from multiple sources to tell a holistic story
    • Provide insight, leadership, and guidance to all proposal stakeholders

     

    Additional Duties & Responsibilities 

    • Other job related duties and responsibilities may be assigned from time to time

    Qualifications/Skills/Experience

    Education

    • Bachelor's degree required

    Location

    • Pleasanton, CA

     

    Experience

    • 5+ years overall experience working within a proposal management, sales or marketing team
    • 3-5+ years demonstrated, proven experience as a content writer/manager within the enterprise software, IT solutions or technology space
    • Excellent knowledge of the enterprise software industry
    • ERP/Cloud industry experience preferred
    • Experience working in a fast paced, team-oriented, collaborative environment
    • Experience creating competitive positioning content highlighting the benefits to a specific client scenario
    • Experience in creation and design of automated documents and data flows
    • Experience in Qvidian Proposal Management tool and/or Seismic Sales and Marketing Enablement tool, preferred
    • Experience in a leadership a role, with advanced skills in proposal and content development and ability to manage a wide range of responsibilities.
    • Experience managing Requests for Proposal (RFPs) through the public procurement process and within the high tech / software industry (is a plus, but not mandatory)

    Skills

    • Excellent verbal and written communication skills with an ability to communicate tasks and objectives to all members of the proposal team and SME’s
    • Passionate focus on supporting sales teams in their winning deals and ability to build long term, successful working relationships with internal colleagues       
    • Advanced desktop publishing skills including; Microsoft Office Suite, Adobe PDF Reader/Writer
    • Mastery of Microsoft Word (tables, formatting, fonts, graphics, etc.)
    • Advanced skills in writing, editing, and proofreading
    • Content management experience in a proposal writing environment is preferred.
    • Knowledge of applicable processes, methodologies, standards, products and frameworks
    • Must have the ability to work with a global team
    • Must have the ability to work under tight deadlines with the flexibility to work on several projects concurrently
    • Must have the ability to work independently and collaboratively
    • Must be willing to work extended hours when necessary
    • Must have the ability to understand business and technical requirements; technical writing experience is a plus
    • Excellent relationship development skills, with the ability to interact with individuals at any level throughout the organization.
    • Independent, self-motivated, positive, personable, and accountable professional.
    • Advanced project management, planning, and organizational skills; ability to define, implement, and enforce repeatable processes.
    • Thrives on solving challenging problems, quick to learn, analyze, and synthesize information.
    • High tolerance for ambiguity, with the ability to ask the right questions to gain clarification.
    • Ability to recognize inconsistencies and contradictions in content; proactively works to correct the content.
    • Adaptable and flexible; composed under pressure while managing competing demands.

     

    #LI-MH1

     

    Company Description

    Company Description

     

    Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, and the leading third-party support provider for Oracle and SAP software products. The company has redefined enterprise software support services since 2005 with an innovative, award-winning program that enables licensees of IBM, Microsoft, Oracle, SAP and other enterprise software vendors to save up to 90 percent on total support costs. Clients can remain on their current software release without any required upgrades for a minimum of 15 years. Over 1,330 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries currently rely on Rimini Street as their trusted, third-party support provider.

     

    The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs. With tight IT budgets and flat global economic growth, IT and procurement professionals are actively looking for proven methods to cut costs while improving service. Rimini Street enables organizations to free up budget for strategic business initiatives by delivering savings of up to 90 percent on total maintenance and support costs.

     

    Be Treated Like the Best

    • Rimini Street hires only the best – and provides the compensation, bonus and benefit programs appropriate for proven top-performing professionals. We want our employees to have an opportunity to share in the financial success that results from our dedication to service excellence, high-quality deliverables and an unparalleled client experience
    • No bureaucracy, thousand-page rule books or politics — just everyone working together to build a great company through service excellence and client success
    • Work hard, play hard environment – Rimini Street is a group of hard-working professionals who are passionate about achieving success, but we also enjoy opportunities to meet up at fun company events
    • We are also passionate about giving back to our communities around the world, with plenty of opportunities for volunteering and charity through the Rimini Street Foundation
    • All Rimini Street professionals are encouraged to grow and learn new skills

     

    Accelerating Company Growth

    • Trading on Nasdaq: RMNI
    • Over 1,450 active clients, including 85 of the Fortune 500 and Global 100
    • 47 consecutive quarters of sequential revenue growth
    • 2017 Q3 revenue results of $53.6 million, a quarterly increase of 32% year over year

     

    Recent Industry Recognition

    • Listed as a 2017 Top Workplace in the Bay Area by the Bay Area News Group
    • Named an Inc. 5000 company for the seventh consecutive year, and recognized as one of America’s fastest-growing private companies with three-year revenue growth of 172%
    • Honored with 11 Stevie Awards in 2017, including 5 awards for delivering excellence in customer service
    • Received 7 Golden Bridge awards including Technology Company of the Year

     

     

    To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com

    Rimini Street is committed to creating a diverse environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability and protected veterans status or any other characteristic protected by law.

    Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

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