Rimini Street, Inc

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Job Locations US-NV-Las Vegas
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company was founded to disrupt and redefine the enterprise software support market by developing innovative new products and services, providing ultra-responsive service and delivering outstanding value to clients. Over 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries currently rely on Rimini Street as their trusted, third-party support provider.   The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs.   We actively seek a Corporate Paralegal resident in our Las Vegas, NV office.   Rimini Street views all employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work-hard, play-hard corporate environment.   Position Summary Under the principal direction of the Associate General Counsel, the Corporate Paralegal will assist in-house legal counsel in all stages of corporate transactions and with the preparation of documents necessary to comply with federal, state and local regulations in the conduct of business activities. The position is responsible for supporting both the Legal and Sales staff and their customers, relating to all aspects of the negotiation, drafting, execution and implementation of the appropriate document given the task at hand. In the role of Paralegal, assist attorneys with legal research, building contract templates, document preparation and review and other assignments assigned by the supervising attorneys and General Counsel. Additionally, the Paralegal is the principal custodian of all corporate records and contract files and oversees filing, access and distribution of customer contracts as requested. The position requires performance of legal assignments with a high degree of autonomy and responsibility within the Legal department.   Essential Duties & Responsibilities Assist Associate General Counsel in management and maintenance of international entity database - Manage Annual Reports and Annual Filings - Draft Resolutions and related documents - Draft correspondence and interact directly with outside counsel - Maintain and organize entity database and manage all appropriate deadlines and filings - Maintain and improve upon best practices for organization Assist attorneys to prepare integral corporate and human resources documents/materials. - Analyze information and documents for missing data and complete missing items prior to attorney delivery. - Redline and notate based on company SOP with outside vendor and agency agreements - Prepare legal documents that require an advanced legal knowledge of specific subject areas - Assist attorneys in the drafting of documentation for amendments, initial contract builds, MSAs, SOWs, correspondence, and maintain associated database. - Assist attorneys in drafting of MCAs, SOWs, PCRs and Amendments in association with the Company’s global consulting and on-demand workforce - Assist attorneys with the completion of scheduling Legal calls, meetings, and in-house interviews. - Draft various standard and non-standard agreements. - Maintain filing system Work directly with attorneys during closings and corporate transactions. - Be well versed in legal terminology, laws, and judicial decisions, court jurisdictions and procedure. - Provide attorneys with assistance in the preparation for and closing of various corporate transactions. - Perform legal research and background information. - Post and route legal information and material to the required parties, both internally and externally. Support for the Legal Team. - Gather billing information from vendors to prepare requests for reimbursement. - Filter incoming email requests to the Legal Team. - Validate contracts as requested and route for RSI signature. - Schedule travel and conferences and assist in administrative support for same, including litigation in various venues throughout the United States. Prepare contracts as well as oversee the contracts signed by company - Assign requests to attorneys as needed. - Track attorney work-flow and clean up stale items in attorney’s queue of assigned tasks. - Track and monitor the status of contracts and develop/ implement improvements to the contract management process as necessary. - Interpret contract provisions critically. - Help other departments in the company understand the details in the contracts. - Provide contract summaries and ensure contract execution in accordance with company policy. - Monitor and ensure contract compliance as requested. - Requests amendments in the contracts after review as necessary. Route documents and help in successful completion of the agreements and closing the agreements.
Job ID
2020-6821
Job Locations IN-Telangana-Hyderabad
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider.   The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs.   We actively seek an Assistant Manager, HR Business Partner for our Hyderabad, India office.   Rimini Street views all employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work-hard, play-hard corporate environment.   Position Summary   Rimini Street is seeking an Assistant Manager, HR Business Partner to provide both strategic and tactical HR support to our global client business group. Reporting to the Head of HR India, the candidate will serve as the HR strategy partner on a wide variety of topics including talent management, organization design, performance management, rewards, benefits management, talent development, and performance coaching.   The candidate will be an integral part of the HR function and will serve as a thought leader on HR to the business. In partnership with other HR team members, the candidate will assist in developing HR strategies and processes and will play a key role in implementation.     Essential Duties and Responsibilities  - Serve as the point-of-contact for the business on resource planning, organizational development, talent management strategy, performance management, rewards, benefits management, employee onboarding and separations, and HR program implementation - Partner with business leaders to proactively identify engagement areas, develop career path for employees, create training plans and follow-throughs, and address performance concerns - Serve as the HR liaison in the implementation and maintenance of HR policies and processes and continually improve performance management, engagement, culture, analytics, and systems - Gather and analyze metrics to assist management in making data-driven decisions - Provide strategic business partnership and coaching to senior leaders with a focus on performance, leadership development, and conflict management - Review relevant data and provide recommendations related to compensation, organizational structure, retention, and employee development - Demonstrate balanced decision-making in resolving business concerns and matters related to employee relations - Lead and motivate the team, coach them as needed, and work with them to deliver results
Job ID
2020-6813
Job Locations JP-Tokyo | JP-Remote
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider.   The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs.   We are seeking an Sr.Onboarding Project Manager. This is a remote position and can be based anywhere in Japan.   Rimini Street views all of our employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work hard, play hard corporate environment.   Position Summary Reporting to the Manager, Global Client Onboarding (GCO), the Sr. Onboarding Project Manager (Sr. OPM) is responsible for assuring the successful onboarding of Rimini Street’s top clients across all supported product lines, including. The Sr. OPM is responsible for leading the successful on-time completion of the client onboarding project plan.  Key tasks include developing the Onboarding Project plan, establishing client and Rimini Street project roles and responsibilities, identifying project risk areas, creating risk mitigation plans and managing all escalations related these accounts.  The Sr. OPM will manage all executive, onsite meeting and project reporting, both with the client and to the Rimini Street internal management teams.     The Sr. OPM needs to have excellent communication with client executives and the project teams.  The Sr. OPM is also expected to contribute to client onboarding projects, improvements and innovations.     Essential Duties and Responsibilities   - Responsible for successful, on-time completion of client onboarding projects - Leads internal teams to execute client onboarding processes and tasks to assure successful, on-time completion of all deliverables - Develops and drives onboarding project risk mitigation and leads all escalations related to these projects - Provide pre-sales client onboarding assistance for the sales organization - Ensures onboarding tasks are performed in accordance with ISO processes - Maintain up-to-date project information in Smartsheet, Salesforce.com and other systems   - Manage client communications and escalations with Rimini Street and Client Executives during the onboarding process - Provide detailed and timely status reporting to internal management team   - Assure excellent client satisfaction with entire onboarding process - Secure client reference ability at conclusion of onboarding - Identify and propose onboarding innovations and improvement opportunities - 20% travel expected
Job ID
2020-6797
Job Locations BR-SP-São Paulo
***Please note:  All applications must include an ENGLISH CV/resume***   Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider.   The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs.   We actively seek a Field Marketing Intern, resident in our Sao Paulo, Brazil office.  This is a temporary role for approximately 12 months.   Rimini Street views all employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work-hard, play-hard corporate environment.   Position Summary   Field Marketing Intern will help Global Marketing Organization to grow Latin America Business through integrated marketing plans that drive pipeline and revenue goals for each product line and for the overall organization, while also building the Rimini Street brand around the world. It is a huge opportunity to learn, working closely partner with our field sales, sales development, retention, client engagement and corporate marketing teams.   As the key link between corporate and field marketing, you will help ensure strong integration and communication between teams, consistent global messaging, unified branding and effective leverage of corporate tools, campaigns and deliverables across regions.   This role reports directly to the Senior Marketing Manager Brazil and is a tremendous opportunity to make a huge, direct impact on the success of Rimini Street’s aggressive growth objectives.   Essential Duties and Responsibilities: - Collaborate with global marketing and business partners to help execute activities for marketing plans that align with sales strategies; - Assist marketing managers with activities such as webinars, live events, website updates, social media, creative development, advertising, content generation and project management; - Perform weekly reporting, manage marketing tools, support marketing process implementation and conduct various ad hoc analysis to help Rimini Street achieve its marketing goals; - Partner with sales teams to understand their goals, processes and clients; - Utilize multiple analytic tools to track and evaluate performance of individual initiatives and overall regional success; - Help the team with LatAm translation vendors;    
Job ID
2020-6795
Job Locations KR-Gangnam-gu
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider.   The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs.   We actively seek an Office Manager resident in our Seoul, Korea office   Rimini Street views all employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work-hard, play-hard corporate environment.   Position Summary   This role is a general administrative role with a wide-ranging scope and offers the right individual a unique opportunity to learn our business from the ground up within our fast-growing company.   Essential Duties and Responsibilities - General assistance to corporate finance function as and when required - Assist in preparation and distribution of customer invoices - Review bank deposits, liaison with banks to provide supporting documents for payments, and inform finance of invoices numbers, withheld amounts, etc - Contact with customers to obtain Withholding Tax Certificates - Processing of supplier invoices to internal procurement system - Office asset management including IT, office equipment, and furniture - Assist sales and marketing function with various activities such as proposal preparations, forecasting, direct marketing campaigns - Receive sort and route incoming mail. Inform recipients of the arrival of incoming packages and deliveries - Organize onsite meeting logistics (internal and external) including travel, food and beverages, presentation of meeting room. - Oversee various functions which are performed by the facilities team; including stocking of kitchens, cleanliness of facilities, and general building maintenance. - Maintain schedule of conference and meeting rooms. Update as meetings are scheduled or cancelled. - Order, receive and maintain office supplies. - Assist with travel arrangements for executives, visiting employees and guests, including hotel reservations, car rentals, flights, and car services. - Perform general administrative and clerical duties as needed and assigned by the colleagues including production of reports, performing research, etc. - Assist with the coordination and planning of internal events for employees. - Act as the onsite main point of contact, assisting the Global Facilities Manager, between building management and Rimini Street’s Executive team to coordinate maintenance and the distribution of information. - Collaborates with various staff and departments in preparing special projects.
Job ID
2020-6789
Job Locations SG-Singapore | MY-Kuala Lumpur
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company was founded to disrupt and redefine the enterprise software support market by developing innovative new products and services, providing ultra-responsive service and delivering outstanding value to clients. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider.   The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs.   We actively seek a Senior Service Solutions Architect (SSA) for our Oracle Product Line. This is a remote role that can be based in either Singapore or Kuala Lumpur, Malaysia.   Rimini Street views all employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work-hard, play-hard corporate environment.   Position Summary   This role is primarily responsible for supporting sales activities across South East Asia and Greater China with the Senior Account Executives to respond to our customers’ needs and challenges. The Service Solutions Architect is required to articulate the Rimini Street value proposition and services offering and to illustrate the benefits delivered to our clients in US and globally.   The Sr. Service Solutions Architect also acts as the primary conduit to the internal Delivery and Strategic Services teams. As a Sr. Service Solutions Architect for the Oracle product line, you will leverage your existing functional knowledge in working with one or more Oracle products within our organization. Using this experience, you would learn how to articulate the strategy and direction for all Oracle products that is supported by Rimini Street.   Essential Duties and Responsibilities: - Partner with Sr. Account Executives in Oracle sales opportunities - Participate in customer meetings and responding to customer needs and challenges - Partner with internal stakeholders including Global Service Delivery and Strategic Services - Deliver exceptional presentations (remotely and in person) with confidence, and answer objections in front of large audiences ranging from Application Managers, Developers and DBA’s to C-Level Executives - Provide detailed Scoping requirements for the support services that will be delivered by Rimini Street   Additional Duties and Responsibilities: - Contribute to the other company wide initiatives in support of the growth and profitability of the Oracle product lines - Some travel outside your geography in support of global initiatives - Travel approximately 20% of the time to support sales deals in their territory
Job ID
2020-6775
Job Locations BR-SP-São Paulo
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company was founded to disrupt and redefine the enterprise software support market by developing innovative new products and services, providing ultra-responsive service and delivering outstanding value to clients. Over 1,850 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries currently rely on Rimini Street as their trusted, third-party support provider.   The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs.   We actively seek a Enterprise Account Manager resident for our Sao Paulo, Brazil office that will work with our clients throughout LatAm.   Rimini Street views all employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work-hard, play-hard corporate environment.   Position Summary   The Enterprise Account Manager will be responsible for helping Rimini Street clients drive the most value from their existing SAP solutions by representing the client’s business goals across Rimini Street lines of business and geographies. This position will play a key role in the development and delivery of programs that drive overall value and satisfaction for Rimini Street clients.   Essential Duties & Responsibilities  - Responsible for successful proactive client management for a named set of clients - Responsible to ensure client retention and to help secure the annual support renewal. On point to develop retention strategy, retention content including ROI models and proposals, and assist with retention sales execution - Responsible to identify and develop executive relationships and to leverage these relationships for executive references, marketing assets, and analyst interviews/events - Provides ongoing proactive client management through quarterly business reviews, client onsite visits, exec introductions, and regular client communications - Single point of accountability, for non-technical issues, for named set of clients to provide improved coordination of all Rimini Street resources from onboarding through entire customer lifecycle relationship - Assists with pre-sales as the expert on the Rimini Street client experience.  Provides pre-sales expertise on the client onboarding process, ongoing client management, and client communications - On point to understand client’s business goals and technology strategy as it impacts the systems Rimini Street supports.  On point to  help the client drive the most value from their current SAP solutions by providing strategies to help the client remain on their existing application releases for as long as it makes sense for their business - Assures excellent client satisfaction through regular client interactions to build loyalty, ensure renewals, and expand the Rimini Street support footprint within the client account - Creates account plans, retention strategies, and conducts regular reviews with assigned clients to secure current client intelligence.   Maintains up-to-date client information in Salesforce.com and other systems - Responsible to manage the overall onboarding process for larger clients. On point to lead this process and manage internal teams and their execution.  Will establish executive relationships, drive client communications, and build foundation for long term client retention - Secures client sales and marketing reference ability and drives client participation in select marketing programs and events - Responsible to secure clients’ participation in client marketing assets, activities, interviews, etc.   Additional Duties & Responsibilities   (other job related duties and responsibilities that may be assigned from time to time)   
Job ID
2020-6774
Job Locations US-IL-Chicago
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider.   The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs.   We actively seek a Sales Director resident for our Central Region.  This role will ideally be based in Chicago, Illinois, Ohio, Indiana or Michigan.   Rimini Street views all employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work-hard, play-hard corporate environment.   Position Summary   Rimini Street is expanding its sales force to enable it to accelerate its growth and extend its leadership position in the independent software support market. The Sales Director (SD), leading a team of 5-8 Account Executives, will be responsible for helping exceed Rimini Street’s aggressive sales goals in the Region. The Director will hire, train and lead this sales team as part of Rimini Street’s continued expansion. Rimini Street has been very successful across the globe, consistently delivering 30%+ annual growth.   The ideal candidate will have a track record of success in opening new markets, building a pipeline, closing business, and leading a sales team.  This successful track record will have been forged in high-growth enterprise software or software-related services businesses with annual revenues of at least $100 million. Candidates should be charismatic executives, possess an entrepreneurial spirit and have experience “hunting” and closing new accounts.  The ideal candidate will have a history of sales excellence in managing or influencing teams that consistently exceed quota. Other important considerations include experience selling ERP software such as SAP and Oracle or selling complimentary application solutions into the SAP and Oracle customer base.  The candidate should therefore have a good knowledge of the SAP and/or Oracle market and have an established network in that market.   This is a quota carrying position. Essential Duties & Responsibilities   - Support the VP of Sales of the Central Region by growing, mentoring, and leading a subset of the region’s Sales Team - Hire, onboard, train/develop, and manage a team (5-8 individual contributors) of successful sales account executives that consistently over achieve their monthly, quarterly, and annual revenue targets - Ensure the success of direct reports, from the time of hire, working closely with corporate support functions to supplement and support their direct efforts. - Develop and execute against a plan to exceed quota targets every quarter - Guide prospects to the Rimini Street solution through a Solution Selling approach - Collaborate with Leadership Team in setting sales strategy and growth objectives - Prepare and provide weekly forecasts to the Central Region VP - Day to day collaboration with the marketing teams to drive a coordinated Go-To-Market approach across marketing and sales resources  - Represent and present Rimini Street at Regional CIO and Analyst conferences - Ensure that sales activities are updated, current and tracked in Salesforce.com Detailed Review of Duties & Responsibilities Role Success SD success is defined as - Maintaining a fully staffed and trained team of AEs, hitting 100% of their individual targets on a monthly, quarterly, and annual basis - Ramping new hires to productivity within 6 months of their hire date - Coaching existing team to ensure continued growth - Mentoring and maturing AEs in prep for leadership roles - Meeting and exceeding monthly, quarterly, and annual revenue targets - Maturing and expanding accounts within their territory to create longer-term, higher-margin, opportunities for RSI that capitalize on the full breadth and depth of all RSI offerings Recruiting/Hiring - Maintain a pipeline of qualified candidates to quickly fill available positions on their team, pursuant to known gaps in territory coverage, existing AE challenges and potential terminations, general attrition, and territory growth. - Work with HR and leadership to consistently communicate resourcing needs/challenges, to ensure that there is no delay in hiring/onboarding new and/or backfill resources as the needs are identified and positions are approved Onboarding - Actively manage the onboarding process of each resource - Work closely with corporate support functions (HR, Benefits, IT, Legal, Enablement) to quickly and efficiently onboard new resources and ensure they have the defined training, tools, hardware, strategy/plan, and training necessary to be successful - Maintain a daily cadence with the new resource to ensure an expedited and efficient onboarding process. - Act as the first line of defense for questions/needs related to onboarding, and assist with connecting the resource to the right corporate function to provide immediate resolution to any onboarding issue - Define target accounts and work directly with the AE to prepare account penetration and expansion plans, within 3 months of the AE being hired Training/Development - Work closely with corporate functions (Enablement, Marketing, Sales Ops) to define, implement, deliver, and track a tailored training and individual development program for each AE, ensuring the AE is fully prepared and equipped to be successful in their role - Mentor, shadow, track/audit, and adjust accordingly, the progress of the training and development, to ensure each AE is on target to be fully ramped and closing their first opportunity within 6 months of being hired - Participate in no fewer than 5 customer meetings with the new AE, within 3 months of their hire date - Inspect, test, and ensure mastery of the below general topics (and others, as needed), within 3 months of the hire date Managing - SDs will be responsible for managing, modifying, and growing their business and team through a series of daily, weekly, monthly, quarterly, and annual activities and duties. Other Responsibilities - Travel plays a part in this role. We expect the Director to travel as needed (about 25%) for sales opportunities. - Reinforce and extend the unique and strong Rimini Street culture. - Contribute to best practices across the NAMER Sales Theater
Job ID
2020-6771
Job Locations US-NY | US-PA-Philadelphia | US-DC-Washington
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider.   The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs.   We actively seek a Sales Director resident for our East Region.  This role will ideally be based remotely in New York, Philadelphia or Washington, DC.   Rimini Street views all employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work-hard, play-hard corporate environment.   Position Summary   Rimini Street is expanding its sales force to enable it to accelerate its growth and extend its leadership position in the independent software support market. The Sales Director (SD), leading a team of 5-8 Account Executives, will be responsible for helping exceed Rimini Street’s aggressive sales goals in the Region. The Director will hire, train and lead this sales team as part of Rimini Street’s continued expansion. Rimini Street has been very successful across the globe, consistently delivering 30%+ annual growth.   The ideal candidate will have a track record of success in opening new markets, building a pipeline, closing business, and leading a sales team.  This successful track record will have been forged in high-growth enterprise software or software-related services businesses with annual revenues of at least $100 million. Candidates should be charismatic executives, possess an entrepreneurial spirit and have experience “hunting” and closing new accounts.  The ideal candidate will have a history of sales excellence in managing or influencing teams that consistently exceed quota. Other important considerations include experience selling ERP software such as SAP and Oracle or selling complimentary application solutions into the SAP and Oracle customer base.  The candidate should therefore have a good knowledge of the SAP and/or Oracle market and have an established network in that market.   This is a quota carrying position. Essential Duties & Responsibilities   - Support the VP of Sales of the Eastern Region by growing, mentoring, and leading a subset of the region’s Sales Team - Hire, onboard, train/develop, and manage a team (5-8 individual contributors) of successful sales account executives that consistently over achieve their monthly, quarterly, and annual revenue targets - Ensure the success of direct reports, from the time of hire, working closely with corporate support functions to supplement and support their direct efforts. - Develop and execute against a plan to exceed quota targets every quarter - Guide prospects to the Rimini Street solution through a Solution Selling approach - Collaborate with Leadership Team in setting sales strategy and growth objectives - Prepare and provide weekly forecasts to the East Region VP, Sales - Day to day collaboration with the marketing teams to drive a coordinated Go-To-Market approach across marketing and sales resources  - Represent and present Rimini Street at Regional CIO and Analyst conferences - Ensure that sales activities are updated, current and tracked in Salesforce.com Detailed Review of Duties & Responsibilities Role Success SD success is defined as - Maintaining a fully staffed and trained team of AEs, hitting 100% of their individual targets on a monthly, quarterly, and annual basis - Ramping new hires to productivity within 6 months of their hire date - Coaching existing team to ensure continued growth - Mentoring and maturing AEs in prep for leadership roles - Meeting and exceeding monthly, quarterly, and annual revenue targets - Maturing and expanding accounts within their territory to create longer-term, higher-margin, opportunities for RSI that capitalize on the full breadth and depth of all RSI offerings Recruiting/Hiring - Maintain a pipeline of qualified candidates to quickly fill available positions on their team, pursuant to known gaps in territory coverage, existing AE challenges and potential terminations, general attrition, and territory growth. - Work with HR and leadership to consistently communicate resourcing needs/challenges, to ensure that there is no delay in hiring/onboarding new and/or backfill resources as the needs are identified and positions are approved Onboarding - Actively manage the onboarding process of each resource - Work closely with corporate support functions (HR, Benefits, IT, Legal, Enablement) to quickly and efficiently onboard new resources and ensure they have the defined training, tools, hardware, strategy/plan, and training necessary to be successful - Maintain a daily cadence with the new resource to ensure an expedited and efficient onboarding process. - Act as the first line of defense for questions/needs related to onboarding, and assist with connecting the resource to the right corporate function to provide immediate resolution to any onboarding issue - Define target accounts and work directly with the AE to prepare account penetration and expansion plans, within 3 months of the AE being hired Training/Development - Work closely with corporate functions (Enablement, Marketing, Sales Ops) to define, implement, deliver, and track a tailored training and individual development program for each AE, ensuring the AE is fully prepared and equipped to be successful in their role - Mentor, shadow, track/audit, and adjust accordingly, the progress of the training and development, to ensure each AE is on target to be fully ramped and closing their first opportunity within 6 months of being hired - Participate in no fewer than 5 customer meetings with the new AE, within 3 months of their hire date - Inspect, test, and ensure mastery of the below general topics (and others, as needed), within 3 months of the hire date Managing - SDs will be responsible for managing, modifying, and growing their business and team through a series of daily, weekly, monthly, quarterly, and annual activities and duties. Other Responsibilities - Travel plays a part in this role. We expect the Director to travel as needed (about 25%) for sales opportunities. - Reinforce and extend the unique and strong Rimini Street culture. - Contribute to best practices across the NAMER Sales Theater.
Job ID
2020-6770
Job Locations US-WA-Seattle | CA-BC-Vancouver
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company was founded to disrupt and redefine the enterprise software support market by developing innovative new products and services, providing ultra-responsive service and delivering outstanding value to clients. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider.   We actively seek a Senior Account Executive, Oracle to cover part of our Pacific Northwest/Western Canada territory.  This role can be based anywhere in the territory.   Rimini Street views all of our employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work hard, play hard corporate environment.   Position Summary   We are seeking an experienced Senior Account Executive, Oracle to sell our world-class service offerings. The right candidate will have an entrepreneurial spirit, a proven track record of sales excellence, ability to meet/exceed quotas, and taking business to the next level. Must be hungry and have a passion for winning. We need someone that can be very hands-on, do whatever it takes to build revenue, and be a strategic thinker with the ability to create long-term sales plans and execute on them with our prospects.    The ideal candidate will have 10+ years experience selling ERP software products and solutions for SAP and/or Oracle as well as proven success at smaller start-up companies. It is critical for our business that our Account Executives have competed against Oracle and/or SAP in complex selling situations.    Essential Duties & Responsibilities - Create awareness and demand for Rimini Street products and services - Identify and qualify sales opportunities through direct prospecting, lead follow-up, networking, and working with lead generation team - Establish a dialogue with prospect and understand their unique goals, problems, and needs - Provide and guide prospects strategic vision to drive them toward the RSI solution - Create compelling sales presentation messages, positioning statements, and other sales collateral for a specific sales opportunity - Drive the Rimini Street sales process working collaboratively with functional peers (Operations, Legal, Marketing, Sales Engineers, Finance) to successfully win an opportunity - Negotiate complex contracts and successfully navigate prospect's complex internal approval processes - Work collaboratively will all functional peers to ensure a smooth transition from prospect status to client status - Update and track all activities in our Salesforce CRM automation tool - Accurately forecast quarterly and annual sales commitments  
Job ID
2020-6768
Job Locations US-OH-Cleveland | US-MI-Detroit
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company was founded to disrupt and redefine the enterprise software support market by developing innovative new products and services, providing ultra-responsive service and delivering outstanding value to clients. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider.   We actively seek a Senior Account Executive, SAP to cover our Ohio and Michigan territory.  This role can be based anywhere in Michigan or Ohio.   Rimini Street views all of our employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work hard, play hard corporate environment.   Position Summary   We are seeking an experienced Senior Account Executive, SAP to sell our world-class service offerings. The right candidate will have an entrepreneurial spirit, a proven track record of sales excellence, ability to meet/exceed quotas, and taking business to the next level. Must be hungry and have a passion for winning. We need someone that can be very hands-on, do whatever it takes to build revenue, and be a strategic thinker with the ability to create long-term sales plans and execute on them with our prospects.    The ideal candidate will have 10+ years experience selling ERP software products and solutions for SAP and/or Oracle as well as proven success at smaller start-up companies. It is critical for our business that our Account Executives have competed against Oracle and/or SAP in complex selling situations.    Essential Duties & Responsibilities - Create awareness and demand for Rimini Street products and services - Identify and qualify sales opportunities through direct prospecting, lead follow-up, networking, and working with lead generation team - Establish a dialogue with prospect and understand their unique goals, problems, and needs - Provide and guide prospects strategic vision to drive them toward the RSI solution - Create compelling sales presentation messages, positioning statements, and other sales collateral for a specific sales opportunity - Drive the Rimini Street sales process working collaboratively with functional peers (Operations, Legal, Marketing, Sales Engineers, Finance) to successfully win an opportunity - Negotiate complex contracts and successfully navigate prospect's complex internal approval processes - Work collaboratively will all functional peers to ensure a smooth transition from prospect status to client status - Update and track all activities in our SalesForce CRM automation tool - Accurately forecast quarterly and annual sales commitments
Job ID
2020-6767
Job Locations US-CA-Pleasanton
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider.   The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs.   We actively seek a Sr. Credit and Collections Analyst resident in our Pleasanton, California office.   Rimini Street views all employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work-hard, play-hard corporate environment.   Position Summary We are presently looking for an Sr. Credit and Collections Analyst to join our fast paced growing team.  This position will be responsible for: - Driving collection activities for Rimini Street receivables. - Manage credit approval process for new customers, including making credit limit recommendations and obtaining approval from management. - Assist with AR related close activities, including preparation of JE’s and reconciliation of related accounts in a timely and accurate fashion. - Monitor and prepare adjustments to AR related reserves in accordance with US GAAP and company policy.   Essential Duties and Responsibilities - Independently, effectively and efficiently drive collections activities. Responsible for Daily Collection activities, emails, Demand Letters, escalations to field. Identify, resolve and mitigate account/payment delinquencies in a timely manner - Assist in the day-to-day operations Rimini Street’s AR functions including credit worthiness assessments, collections and cash application - Review customer aging reports and follow up to ensure accurate and timely payment - Weekly Theater AR review with Director of Sales for EMEA and APAC to increase collections - Bi-Monthly CAO Aging Review and Prep. Consolidate global aging reports and review with executive management on a bi-monthly basis - Meet Monthly with Legal Department to review Bankruptcy status as related to AR - Assist with the AR Bad Debt reserves to ensure reserves are adequate and consistent with US GAAP and company policy - Participate in the review of all AR close related tasks - Identify and recommend process and systems improvements related to functional area - Support system implementation and maintenance - Assist with SOX compliance and external audits - Partner with cross functional teams on key areas of responsibility - Work with the Billing and Revenue team members to ensure accurate and timely data into Rimini Street’s financial systems - Assist in special projects as needed
Job ID
2020-6765
Job Locations KR-Gangnam-gu
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider.   The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs.   We actively seek a Primary Support Engineer, OracleTechnology, Oracle Communications resident in our Seoul, Korea office with requirements to work onsite with our clients.   Rimini Street views all employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work-hard, play-hard corporate environment.   Position Summary    The role of the Primary Support Engineer Oracle Technology is to provide exceptional remote-based support for complex client environments on Oracle technology specialising in the Communications Order and Service Management (OSM) product as well as the associated Middleware applications including Weblogic, Oracle SOA Suite, Business Process Management (BPM), Service Bus (OSB), Application Integration Architecture (AIA) and UNIX Administration as part of our global customer support team. The position has the responsibility for researching, troubleshooting issues and support of architectural & performance related improvements for multiple Oracle technology platforms. The role of the Primary Support Engineer requires the expertise and skills to debug, correctly diagnose & resolve serious issues for complex, integrated platforms in a timely manner. Many of these environments will be configured for high availability, or high volume mission critical applications.   Essential Duties & Responsibilities - Solve complex customer issues using methodical troubleshooting based on expert knowledge of Oracle Communications Order and Service Management (OSM), SOA Suite, Weblogic, Business Process Management (BPM), Service Bus (OSB), Application Integration Architecture (AIA) - Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high quality customer experience - Work closely with our global team members to provide excellent support to our Korean customers - Provide remote-based production operational support & guidance for multiple clients using Oracle Technology products - Support client configuration, sharing implementation and best practice advice - Manage one or more key assigned accounts as a single point of client contact and advisor - Be a pro-active contributor to a 24x7x365 running support organization, this will require working flexible hours, including evenings, weekends and holidays and monitoring email regularly outside standard business hours - Collaborate with team members in a virtual team environment to extend field experience to different client situations. - Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience Additional Duties & Responsibilities - Mentor and train the other team members in the area of own expertise - Work in collaboration with local Korean and global team members to drive customer case closure and satisfaction
Job ID
2020-6760
Job Locations AU-Sydney  | NZ-Remote | AU-Melbourne VIC | AU-QL-Brisbane | NZ-Wellington | AU-SA-Adelaide | AU-WA-Perth
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company was founded to disrupt and redefine the enterprise software support market by developing innovative new products and services, providing ultra-responsive service and delivering outstanding value to clients. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider.   The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs.   We actively seek a Sr. Pre-Sales Service Solutions Architect, Oracle for our Application Managed Services (AMS) practice. This is a remote role that can be based anywhere in Australia OR New Zealand.   Rimini Street views all employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work-hard, play-hard corporate environment.   Position Summary   This role is primarily responsible for supporting sales activities across the Australia/New Zealand (ANZ) region, with additional support provided to the broader APAC region. In this role, you will directly engage in Oracle sales opportunities, actively participate in customer meetings and work closely with our Senior Account Executives to respond to our customers’ needs and challenges. The AMS Solutions Architect is required to articulate the Rimini Street value proposition and Managed Services offering and to illustrate the benefits delivered to our clients in ANZ and globally.   The Sr. Pre-Sales Service Solutions Architect also acts as the primary conduit to the internal Delivery and Sales team. As a Sr. Service Solutions Architect for the Oracle product line, you will leverage your existing functional knowledge in working with one or more Oracle products within our organization. Using this experience, you would learn how to articulate our AMS strategy and direction for all Oracle products that is supported by Rimini Street.   Essential Duties and Responsibilities: - Partner with Sr. Account Executives in Oracle sales opportunities - Participate in customer meetings and responding to customer needs and challenges - Partner with internal stakeholders including Global Service Delivery and Strategic Services - Deliver exceptional presentations (remotely and in person) with confidence, and answer objections in front of large audiences ranging from Application Managers, Developers and DBA’s to C-Level Executives - Provide detailed Scoping requirements and pricing for our AMS support services that will be delivered by Rimini Street   Additional Duties and Responsibilities: - Contribute to the other company wide initiatives in support of the growth and profitability of the Oracle product lines - Some travel outside your geography in support of global initiatives - Travel approximately 20% of the time to support sales deals in their territory
Job ID
2020-6752
Job Locations US-TX-Austin | US-Remote
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider.   The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs.   We actively seek a Sr. Software Engineer, Data Integration Services resident.  This is a remote role that can be based anywhere in the US.   Rimini Street views all employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work-hard, play-hard corporate environment.   Position Summary    The Sr. Software Engineer, Data Integration Services will design and develop data integration interfaces to facilitate the transfer of data between ERP systems and SaaS cloud platforms like Salesforce.  The ideal candidate will have a minimum of 5 years of experience in software development and experienced in developing web services based on SOAP, REST and OAuth with an understanding of network security protocols. He/She will be experienced in Windows application development with a background in systems engineering and a working knowledge of Linux.    Essential Duties & Responsibilities - Develop generalized, flexible data integration interfaces - Maintain and improve existing software applications - Assist sales and support in the implementation and maintenance of software solutions - Provide support to other IT staff in high priority issue resolution - Create and present internal presentations, White Papers and Red Papers on technical solutions - Provide training to support team on how to implement solutions - Experience with data integration platforms such as Dell Boomi or Mulesoft
Job ID
2020-6744
Job Locations US-TX-Austin | US-Remote
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider.   The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs.   We actively seek a Solution Architect, Database Migration resident.  This is a remote role that can be based anywhere in the US.   Rimini Street views all employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work-hard, play-hard corporate environment.   Position Summary   RSI is looking for a seasoned database migration professional to join us as Solution Architect, Database Migration.  In this role, you will establish, maintain and grow a PostgresSQL migration professional services practice within RSI’s Strategic Services Group.   Our ideal candidate will have deep experience in assessing Oracle databases for the feasibility of migrating them to PostgreSQL, evaluating the level of effort, creating a staffing plan, project plan, and pricing structure for conducting the migration services. In addition, the candidate will conduct the technical migration services.  As the service grows, the Solution Architect is expected to build a team of Migration Specialist and create a revenue stream for the company.   Additionally, the Solution Architect will be responsible for establishing the service offering, working with marketing to develop sales collateral, and conducting internal training to promote the service.
Job ID
2020-6741
Job Locations US-CA
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company was founded to disrupt and redefine the enterprise software support market by developing innovative new products and services, providing ultra-responsive service and delivering outstanding value to clients. Over 2,000 global Fortune 500, mid-market, public sector and other organizations from a broad range of industries currently rely on Rimini Street as their trusted, third-party support provider.   The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs.   We actively seek a Sr. Account Executive to cover Northern California, ideally in the San Francisco Bay Area.   Rimini Street views all employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work-hard, play-hard corporate environment.   Position Summary   We are seeking an experienced Sr. Account Executive to sell our world-class service offerings. The right candidate will have an entrepreneurial spirit, a proven track record of sales excellence, ability to meet/exceed quotas, and taking business to the next level. Must be hungry and have a passion for winning. We need someone that can be very hands-on, do whatever it takes to build revenue, and be a strategic thinker with the ability to create long-term sales plans and execute on them for our prospects.   Our ideal candidate will have 10+ years of demonstrated, proven experience selling software, enterprise software, IT solutions or technical solutions.   Essential Duties & Responsibilities - Responsible for building sales pipeline in defined territory - Meet/Exceed quarterly quota targets - Manage sales cycle from identifying prospects, working with numerous internal teams to coordinate appropriate resources, all the way through closing the deal - Manage and follow up on qualified leads - Provide and guide prospects strategic vision to drive them toward the RSI solution - Execute on RSI sales methodology - Update and track all activities in our Salesforce CRM automation tool - Travel expectations – 25% to 35%
Job ID
2020-6707
Job Locations US-CO-Remote | US-CA-Remote
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider.   The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs.   We actively seek an Onboarding Project Manager. This is a remote position and can be based anywhere in the United States.   Rimini Street views all employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work-hard, play-hard corporate environment.   Position Summary Reporting to the Manager, Global Client Onboarding (GCO), the Onboarding Project Manager (OPM) is responsible for assuring the successful onboarding of Rimini Street’s top clients across all supported product lines.   The OPM is responsible for leading the successful on-time completion of the client onboarding project plan.   Key tasks include developing the Onboarding Project plan, establishing client and Rimini Street project roles and responsibilities, identifying project risk areas, creating risk mitigation plans and managing all escalations related these accounts.  The OPM will manage all executive and project reporting, both with the client and to the Rimini Street internal management teams.    The OPM needs to have excellent communication with client contacts and the project teams.  The OPM is also expected to contribute to client onboarding projects, improvements and innovations.   Essential Duties and Responsibilities - Responsible for successful, on-time completion of client onboarding projects - Leads internal teams to execute client onboarding processes and tasks to assure successful, on-time completion of all deliverables - Develops and drives onboarding project risk mitigation and leads all escalations related to these projects - Provide pre-sales client onboarding assistance for the sales organization   - Ensures onboarding tasks are performed in accordance with ISO processes - Maintain up-to-date project information in Salesforce.com and other systems   - Manage client communications and escalations during the onboarding process - Provide detailed and timely status reporting to internal management team   - Assure excellent client satisfaction with entire onboarding process - Secure client reference ability at conclusion of onboarding - Identify and propose onboarding innovations and improvement opportunities - 10% travel expected
Job ID
2020-6637
Job Locations US-CA-Remote | US-TX-Dallas
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider.   The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs.   We actively seek an Onboarding Project Manager. This is a remote position and can be based anywhere in the United States.   Rimini Street views all employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work-hard, play-hard corporate environment.   Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company was founded to disrupt and redefine the enterprise software support market by developing innovative new products and services, providing ultra-responsive service and delivering outstanding value to clients. Over 1,850 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries currently rely on Rimini Street as their trusted, third-party support provider.   Position Summary Reporting to the Manager, Global Client Onboarding (GCO), the Onboarding Project Manager (OPM) is responsible for assuring the successful onboarding of Rimini Street’s top clients across all supported product lines.   The OPM is responsible for leading the successful on-time completion of the client onboarding project plan.   Key tasks include developing the Onboarding Project plan, establishing client and Rimini Street project roles and responsibilities, identifying project risk areas, creating risk mitigation plans and managing all escalations related these accounts.  The OPM will manage all executive and project reporting, both with the client and to the Rimini Street internal management teams.    The OPM needs to have excellent communication with client contacts and the project teams.  The OPM is also expected to contribute to client onboarding projects, improvements and innovations.   Essential Duties and Responsibilities - Responsible for successful, on-time completion of client onboarding projects - Leads internal teams to execute client onboarding processes and tasks to assure successful, on-time completion of all deliverables - Develops and drives onboarding project risk mitigation and leads all escalations related to these projects - Provide pre-sales client onboarding assistance for the sales organization   - Ensures onboarding tasks are performed in accordance with ISO processes - Maintain up-to-date project information in Salesforce.com and other systems   - Manage client communications and escalations during the onboarding process - Provide detailed and timely status reporting to internal management team   - Assure excellent client satisfaction with entire onboarding process - Secure client reference ability at conclusion of onboarding - Identify and propose onboarding innovations and improvement opportunities - 10% travel expected 
Job ID
2020-6636
Job Locations KR-Gangnam-gu
Rimini Street, Inc. (Nasdaq: RMNI) is a global provider of enterprise software products and services, the leading third-party support provider for Oracle and SAP software products and a Salesforce partner. The Company offers premium, ultra-responsive and integrated application management and support services that enable enterprise software licensees to save significant costs, free up resources for innovation and achieve better business outcomes. More than 2,000 global Fortune 500, midmarket, public sector and other organizations from a broad range of industries rely on Rimini Street as their trusted application enterprise software products and services provider.   The company is widely recognized by clients, leading industry analysts (including Gartner, Forrester, Constellation Research and Nucleus), and financial analysts as the leader in a large, fast growing market with tremendous upside and an extremely strong value proposition that resonates with CIOs and CFOs.   We actively seek a Sr. ERP Environments Engineer resident. This role can be based anywhere in South Korea.   Rimini Street views all employees as partners, and is committed to providing an exciting, participatory and team-oriented work environment. In addition to our very competitive compensation packages, be prepared for challenging professional growth and fun along the way in our work-hard, play-hard corporate environment.   Position Summary   Reporting to the Director, Global Client Environments the Sr. Global Client Environments Engineer works directly with Rimini Street's Clients to manage the process of establishing remote access to support all of Rimini Street product offerings.  This role is a demanding mix of project management, problem resolution, risk assessment, and management. Korean and English language skills are required.   Essential Duties & Responsibilities   - Manages projects for multiple clients simultaneously while liaising between multiple internal and external stakeholders - Resolves complex environment and architecture issues leveraging your core knowledge of various ERP products (PeopleSoft, JD Edwards, Oracle E-Business Suite, Hyperion, and SAP) with a primary focus on Oracle E-Business Suite to liaise with our extensive support staff - Skilfully addresses client questions or concerns, including difficult or pointed questions as needed - Hosts calls with clients and prospects to guide them through Rimini Street Technical Onboarding requirements - Plans and manages projects to establish remote access to a client’s network - Manages technical tasks related to performing a software archive at client site or via a cloud hosted solution - Manages multiple projects in Salesforce Collaborative Product Development tool - Executes continual process improvements to improve efficiency and effectiveness - Tracks and Records evidence for ISO compliance. Ensures timely status updates - Be adaptable to host and participate in client calls off normal business hours on occasion, to address and help resolve mission critical tasks for clients - Be able to offer alternative solutions to client remote access or environment related issues, under the pressure of a tight deadline
Job ID
2020-6634

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